Conversational Channels

Keep up with customer expectations as they shift to mobile and engage through chatbots, voice assistants, IoT and more. Whichever channel your customer chooses for interaction, we have you covered.


Facebook, Whatsappp, Slack, Teams and more

  • Build advanced chatbots with ease using the graphical editor
  • Deliver 24x7 personalized customer service at a fraction of the cost
  • Add 2 billion messaging app users to your digital marketing
  • Launch conversational commerce to accelerate revenue growth
  • Engage your employee-base efficiently with real-time answers to their questions
  • Learn from detailed analytics about what your users are talking about

Voice Assistants

Alexa, Google, Cortana and more

  • Tap into the vast and growing network of digital assistants
  • Create unique, voice-driven user experiences to drive your business
  • Add new low-touch, high volume commerce channels
  • Scale your customer service capabilities with automated smart conversations
  • Spin up pilot projects fast to test ideas and accelerate innovation
  • Integrate voice into your digital marketing mix

Smart, next-generation IVR

Integrate Conversational AI on the phone lines

  • Cognitive Bots answer calls and deliver immediate support, whilst the customer waits for an agent
  • Smart handover to human agents makes sure that no customer is lost
  • Seamless integration into existing phone systems
  • Converse in the context of your customer - with data from existing backend systems

IoT & Robotics

Integrate AI directly into your devices

  • Add conversational abilities to your products
  • Innovate with connected vehicles, appliances, and devices
  • Give your users hands-free, voice-activated device control
  • Power your portion of the world’s 8.4 billion connected things with AI

Watch the video of Cognigy.AI integrated with Pepper...

Create your future conversations with COGNIGY.

Let’s get started!