The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
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See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
After releasing the free user training some days ago, Cognigy today released a free editor training course on Udemy. The course is targeted at editors that will use the Cognigy.AI Conversational AI Platform to build conversational AIs.
Understanding Cognigy will help you bring Conversational AI to your organization. Learn about key concepts in Cognigy such as Cognigy Objects, States, Advanced Cognigy Script, Endpoints, Playbooks and Security Tools. Practice editing and configuration activities using the Cognigy UI. Each section includes a conceptual overview of the topic as well as a demonstration of how to use the Cognigy AI software.
Enroll to the new course today at https://www.udemy.com/cognigy-ai-v3-editor-training/.
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