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Smart banks - The new way of banking

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy and relevance for end-users.

Feb 3, 2020
12 min

Hype Cycle for Customer Service and Support Technologies, 2019

Cognigy recommends studying Gartner's Hype Cycle report for Customer Service and Support Technologies, 2019. Gartner says,“The Hype Cycle document is ...

Nov 20, 2019
5 min

Virtual Agents - The New Trusted Advisor in Insurance Sales

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized service across all modern channels.

Nov 15, 2019
26 min

Cognigy expands its presence in Asia by partnering with voice technology expert easyDialog

Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a strategic partnership with easyDialog, a co...

Nov 14, 2019
7 min

Cognigy expands its European business by partnering with Ainia in Finland

Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a strategic partnership with Ainia, a leadi...

Oct 30, 2019
8 min

Meet even the toughest design guidelines with Cognigy’s webchat

If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and now you “just” want to embed it into you...

Oct 18, 2019
12 min

CHATTY THINGS - OUR NEW SERIES!

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

Feb 27, 2019
6 min