How Conversational AI can improve your customer service experience
Speed to react and being able to quickly adapt has never been more apparent.
- 67% of customers prefer self-service over speaking to a company representative
In this on-demand webinar, Thijs Waanders, Technical Consulting Manager, presents ways that companies can be nimble and agile to ensure high customer retention while keeping strategic goals in mind: efficiency, lowering costs and driving new revenue opportunities.
Watch this webinar to learn ways to deliver an improved customer service experience.