$4.1M in Annual Savings. 38% Higher CSAT. 20%+ Agent Efficiency Gains.

Independent research by Metrigy confirms what leading banks and insurers already know that AI Agents deliver measurable impact.

Financial service providers using Cognigy see a rapid return on investment through smarter self-service, seamless automation, and real-time support across voice and chat. From policy inquiries to transaction support, AI Agents resolve high volumes of complex cases without increasing operational costs.

Proven AI Impact for FSIs

• Reduce cost per interaction without sacrificing quality
• Automate transactional and advisory use cases end-to-end
• Improve service availability, accuracy, and compliance
• Empower agents to focus on high-value conversations

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