Automating the Bank Experience: The Next Wave of Customer Service
.png?width=129&name=Blog%20author%20(1).png)
Derek Roberti, Cognigy | Gary Velotta, Roth Automation
On-demand Meeting of Minds
Hear two experts share their thoughts on how AI automation is transforming the CX for financial institutions. Which digital solutions work best for the industry and why? Which technologies will impact your CX the most? Whether combining RPA, OCR, web chat, contact center systems, and others, automation is creating a better experience, building loyalty, and helping banks, credit unions, and other financial institutions stay competitive.
Get inspired by the possibilities that automation and AI-based communications enable for a complete omni-channel strategy.
Get Inspired By the Possibilities:
• Transform your CX, with the end goal of lowering costs, improving customer retention, and driving new revenue opportunities
• Stand out from banking leaders by enabling greater automation via Intelligent Process Automation and Conversational AI (voice- and chatbots) that improves customer (and agent) satisfaction
• Stand out from banking leaders by enabling greater automation via Intelligent Process Automation and Conversational AI (voice- and chatbots) that improves customer (and agent) satisfaction
• Automate processes like new account openings, and residential, personal and commercial loan origination/servicing and more!
