AI Agents for Your Business

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

business frame Business customer AI agent business AI circle icon

AI Agents for Insurance

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

AI circle icon

AI Agents for Travel

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

travel frame travel customer AI agent travel AI circle icon

AI Agents for Retail

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

retail frame-1 retail customers AI agent retail AI circle icon

AI Agents for Healthcare

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

healthcare frame health care customer AI agent healthcare AI circle icon

AI Agents for Telecoms

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

Telecomms frame Telecomms customer AI agent Telecomms AI circle icon

AI Agents for Utilities

Support your customers and agents with Cognigy. AI, powered by Generative and Conversational AI

SEE A DEMO DISCOVER HOW

utilities frame utilities customer AI agent utilities AI circle icon
Logo-Lufthansa

10M+ automated conversations per year for rebookings, refunds & more

Logo-Lufthansa

16+ Bots live

10M+ automated conversations per year

Real-time AI translation
Read More
Toyota_white

25+ chat and voice bots for customer care and in-car Voice Assistance

Toyota_white
98% of customers love the service

Increased loyalty for dealerships

95% acceptance rate for AI-booked appointments
Read More
EON_Logo_white

Voice & Chatbots with 70% automation rates, serving EON’s 50M customers

EON_Logo_white
70% automation

30+ bots live

+37% NPS on live chat
Read More
salzburgag_white

Serving 24k customers in customer service on chat and voice channels

salzburgag_white
Over 400 recognized intents

Trained on +7,000 samples

Warm Agent handover
Read More
What will you use AI for?

GET A DEMO

Explore our customer stories
95%

Automation
Achievable
32%

CSAT
Improvement
500M+

Conversations Annually
BG pattern (2)

Harness the power of LLMs for Customer Self-Service

Enterprise Ready Generative AI

Turbocharge your contact center with secure LLM integration.

Personalized CX

Create meaningful connections and foster customer loyalty through tailored experiences.

Advanced Language Understanding

Boost contact center NLU with LLMs for human-like intent and entity recognition.

Turbocharged Conversation Design

Automate conversation design workflows and accelerate time-to-value of your AI Agents.

Learn more
BG pattern (5)

Give your agents superpowers with Agent Assist

Unlock Agent Productivity

Empower your workforce with real-time AI coaching and automated wrap-ups.

Effortless Resource Access

Provide agents with instant access to critical support knowledge and resources.

Global Language Support

Equip service teams to assist customers in any language leveraging real-time translation.

Enhanced CX

Deliver swift and precise responses – without customers ever having to repeat themselves.

Learn more
BG pattern (2)

Scale up your enterprise contact center with an
omni-channel AI workforce

Outpace Competitors

Respond to changing business and customer needs with the most cutting-edge AI on the market.

Flexibility and Scale

Easily create and deploy AI Agents to support your customers and agents with various use cases.

Fast Time to Value

Automate tasks, reduce response and call handling times for increased value and cost savings.

Better Together

Quickly and seamlessly integrate into existing systems without the need to replace or disrupt.

Learn more

Start your journey with the #1 Leader

 

98% of customers willing to
recommend Cognigy

Cognigy recognized as a Customers’ Choice in Gartner® Voice of the Customer report for Enterprise Conversational AI Platforms

VOICE OF THE CUSTOMER Magic Quadrant

Contact Center Leader

 

 

Gartner_logo_blue_small_digital 1

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Awards Hero Image-3

Analyst recognition & awards

Explore our achievements

Deliver service experiences your customers will boast about

Play
See Conversational AI in action
SEE A DEMO

Cognigy News

Cognigy and Allianz Join Forces at CCW Europe Summ...

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer servi...

Learn More
  • 22 September 2023

Nuuday Selects Cognigy to Revolutionize its Custom...

September 19, 2023 | Düsseldorf, San Francisco - Nuuday, the leading digital service provider in Den...

Learn More
  • 19 September 2023

Cognigy Recognized as a Customers’ Choice for Ente...

September 12, 2023 | Düsseldorf, San Francisco – Cognigy, the leader in Conversational AI, has been ...

Learn More
  • 12 September 2023
AI badge

Start shaping the future
of customer service today

Discover how Cognigy can help you create AI Agents for Your Business
Close

Request a demo!