September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer servi...
10M+ automated conversations per year for rebookings, refunds & more
16+ Bots live
10M+ automated conversations per year
Real-time AI translation
25+ chat and voice bots for customer care and in-car Voice Assistance
Voice & Chatbots with 70% automation rates, serving EON’s 50M customers
Serving 24k customers in customer service on chat and voice channels
Turbocharge your contact center with secure LLM integration.
Create meaningful connections and foster customer loyalty through tailored experiences.
Boost contact center NLU with LLMs for human-like intent and entity recognition.
Automate conversation design workflows and accelerate time-to-value of your AI Agents.
Empower your workforce with real-time AI coaching and automated wrap-ups.
Provide agents with instant access to critical support knowledge and resources.
Equip service teams to assist customers in any language leveraging real-time translation.
Deliver swift and precise responses – without customers ever having to repeat themselves.
Respond to changing business and customer needs with the most cutting-edge AI on the market.
Easily create and deploy AI Agents to support your customers and agents with various use cases.
Automate tasks, reduce response and call handling times for increased value and cost savings.
Quickly and seamlessly integrate into existing systems without the need to replace or disrupt.
Cognigy recognized as a Customers’ Choice in Gartner® Voice of the Customer report for Enterprise Conversational AI Platforms
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