What makes a great Natural Language Understanding Engine? For starters, the ability to reliably iden...
Empowering enterprises to automate conversations for high volume customer support requests on any channel to deliver personalized experiences at scale.
End-to-End Enterprise Conversational Automation Platform for Customer & Employee Service Automation
Manage all conversations in an easy-to-use graphical interface with great flexibility
Use Cognigy.AI’s powerful, fully integrated NLU in 20+ languages or bring your own NLU
Automate telephone calls and text messages. Automate complete interactions way beyond simple FAQs
Deploy virtual support agents right within the agent workspaces UI and let your agent converse with a virtual support agent seamlessly while talking to the customer
Build personalized virtual agent to handle inbound conversations. Transfer to a live agent or handle calls fully automated
Pre-qualify, authenticate, obtain information and automatically route callers to suitable agents or a chat conversations
Of the 40 Conversational AI vendors reviewed for minimal feature set needed to build our organisation's Assistant product, only Cognigy supported all the features needed. Most features are not a great stretch: multiple... Read more
Amazing Product, which is easy to handle and understand (even if you have no IT experience). Within a short time you can create useful chatbots and deploy them on many different channels ( lots of integrations are possible - nearly no bound... Read more
It's the only solution on the market capable of providing companies of any size with all features they require. They are modular and a low-code solution so you can expand it in any way. They have a great support and can integrate... Read more
End-to-end enterprise conversational automation platform for customer & employee services
AI-based Voice Gateway solution to deploy virtual voice agents for automated phone conversations