AI Agents for Your Business

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

SEE A DEMO DISCOVER HOW

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AI Agents for Insurance

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

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AI Agents for Travel

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

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AI Agents for Retail

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

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AI Agents for Healthcare

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

SEE A DEMO DISCOVER HOW

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AI Agents for Telecoms

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

SEE A DEMO DISCOVER HOW

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AI Agents for Utilities

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

SEE A DEMO DISCOVER HOW

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Trusted by more than 1,000 brands worldwide

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16M+ automated conversations per year for rebookings, refunds & more

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16+ Bots live

16M+ automated conversations per year

Real-time AI translation


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25+ chat and voice bots for customer care and in-car Voice Assistance

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98% of customers love the service

Increased loyalty for dealerships

95% acceptance rate for AI-booked appointments
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Voice & Chatbots with 70% automation rates, serving EON’s 50M customers

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70% automation

30+ bots live

+37% NPS on live chat
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Serving 24k customers in customer service on chat and voice channels

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Over 400 recognized intents

Trained on +7,000 samples

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What will you use AI for?

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Explore our customer stories

Driven by Performance

1B+

Annual Interactions

99%

Routing
Accuracy

70%

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Harness the power of Generative AI for Customer Self-Service

Personalized CX

Create meaningful connections and foster customer loyalty through tailored experiences.

Humanlike Dialogues

Amaze customers with empathetic dialogues and hyper-realistic voices powered by Generative AI.

Voice and Chat-Ready

Craft cutting-edge, frictionless interactions that are multimodal and omnichannel.

Proactive Service

Go beyond reactive support to provide proactive service that boosts satisfaction and revenue growth.

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Give your agents superpowers with Agent Copilot

Unlock Agent Productivity

Empower your workforce with real-time AI coaching and automated wrap-ups.

Effortless Resource Access

Provide agents with instant access to critical support knowledge and resources.

Global Language Support

Equip service teams to assist customers in any language leveraging real-time translation.

Enhanced CX

Deliver swift and precise responses – without customers ever having to repeat themselves.

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Scale up your enterprise contact center with a
cutting-edge AI workforce

Enterprise-Ready Generative AI

Supercharge your contact center with secure, powerful LLM orchestration.

Reliability and Scale

Manage millions of annual interactions and effectively handle peak loads without compromising service quality.

Outpace Competitors

Respond to changing business and customer needs at speed and scale with market-leading AI.

Fast Time to Value

Integrate seamlessly into existing systems and rapidly realize ROI with business-driven automation.

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Start your journey with the #1 Leader

Cognigy Named a Leader
in The Forrester Wave™ 

Conversational AI For Customer Service, Q2 2024

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Analyst Recognition & Awards

Explore our achievements

Deliver service experiences your customers will boast about

See Conversational AI in action
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Cognigy News

Cognigy Raises $100m as Major Enterprise Brands De...

Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansio...

  • 11 June 2024

ERGO Selects Cognigy to Drive AI-based Phone- and ...

May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service...

  • 29 May 2024

Nestlé Selects Cognigy for Global Customer Service...

May 16th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service...

  • 16 May 2024
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Start shaping the future
of customer service today

Discover how Cognigy can help you create AI Agents for your business