Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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Dive into our global ecosystem of leading business and technology partners
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See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Discover how Cognigy's Conversational AI Platform, Cognigy.AI, enables enterprises to create and deliver smart, AI-driven conversations that can help improve customer service and loyalty, optimize results, decrease costs, speed growth, establish 24/7 support, and stay at the forefront of customer expectations.
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Cognigy UK Ltd
85 Great Portland Street
London, W1W 7LT, UK
535 Mission St, 14th floor
San Francisco
CA 94105
4F, UTL Donggyo Bldg. 22-16,
Yanghwa-ro 19 gil Mapo-gu Seoul, Republic of Korea
Operacity Tower 27F,
3-20-2 Nishishinjuku,
Shinjuku-ku Tokyo 163-1427