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Blog

Visit our official blog to keep up with the fast-changing world of Conversational AI and customer service automation.

Contact Center Automation in Healthcare

Healthcare contact centers play a critical role in managing the rising burden of...

  • 31 March 2025
  • 18 min read

Chatbots in Banking: Benefits & Examples

Experts in the banking industry can all agree that adapting to digital innovatio...

  • 03 March 2025
  • 15 min read

Conversational AI in Banking: Benefits & Examples

The banking industry has already been transformed by digital evolution. Where it...

  • 03 March 2025
  • 19 min read

AI Chatbots in Travel: Benefits & Examples

The evolution of Artificial Intelligence (AI) has forever transformed the idea o...

  • 03 March 2025
  • 18 min read

Product News

Stay in the loop on our latest product updates and how they can enhance your contact center experience.

Top 4 Conversational AI Uses for the Retail Industry

Online shoppers expect much more than just FAQ bots; they expect on-demand, high...

  • 06 May 2024
  • 10 min read

Unleashing the Power of AI Agents in the Insurance Industry

The world seems more uncertain than ever these days. People seek certainty and t...

  • 06 October 2023
  • 6 min read

Training & Certification

Become a Cognigy.AI & Conversational AI expert and learn how to build amazing virtual agents at lightning speed.

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Cognigy Academy

Learn everything you need to know about Conversational AI & Cognigy.AI and become a certified voice and chatbot expert. Sign up to one of our free courses or start a certification program.

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Live Training

Schedule a live training for you or your team with an experienced Cognigy.AI instructor. Training sessions or offered in Duesseldorf, Germany, or on-site with Cognigy partners or customers.

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Help Center & Support

The Cognigy.AI Help Center will guide you every step of the way to create your own Virtual Agents, with or without any prior bot-building experience. 

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Documentation & API

Dive deep into Cognigy.AI platform, keep up-to-date with our product releases, and explore how to integrate into your contact center tech stack.

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Developer Tools & Resources

Our collection of tools and open-source assets helps developers speed up their projects and scale Conversational AI initiatives across channels and use cases. 

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