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Showcases

Discover the power of Cognigy.AI for CX transformation with real-life examples and inspiring showcases.
  • 16 December 2022
  • 9 min read

Clone a Voice for Unique Brand Experiences

The sound of the human voice has a profound impact on our interactions. Our voices convey not just the words we speak, but also emotions and intonation, which can greatly influence how we are perceived by others.

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  • 15 December 2022
  • 6 min read

Maximize Agent Performance with AI Assistance

Whether working from home or on site, agents have to be ready for any problem that could come their way. But when there’s no shoulder to tap, AI has got their backs. Integrated agent assistance in your workspace can instantly deliver real-time suppor...

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Blog

Visit our official blog to keep up with the fast-changing world of Conversational AI and customer service automation.

Better Together: Generative AI and Conversational AI

Learn about Generative AI and how combining it with Conversational AI can lead t...

  • 08 June 2023
  • 16 min read

Getting Started Guide: Generative AI Open Beta

You may have seen that we recently announced the beginning of the open beta laun...

  • 27 February 2023
  • 9 min read

How to Track & Improve Call Center Response Times

Delivering an excellent customer experience (CX) is the top priority for every c...

  • 24 February 2023
  • 14 min read

7 Reasons ChatGPT Alone Can't Deliver the Customer Service You Need

With ChatGPT making a huge splash in the news lately, people are asking what thi...

  • 19 December 2022
  • 7 min read

Product News

Stay in the loop on our latest product updates and how they can enhance your contact center experience.

Plug-and-Play Agent Assist Widgets, Intelligent Routing and More with Cognigy.AI v4.60

The release of Cognigy.AI v4.60 introduces exciting new features to our agent au...

  • 22 September 2023
  • 7 min read

Introducing Knowledge AI with Cognigy.AI v4.59

With the release of v4.59, we’re thrilled to announce the availability of our la...

  • 07 September 2023
  • 3 min read

Now On-Demand: Cognigy.AI Tech Update Q3 2023

Cognigy.AI Tech Update is here! The world of AI is ever-evolving and with so man...

  • 05 September 2023
  • 2 min read

Improved Call Recording and GPT Conversation Node in Cognigy.AI v4.58

Discover the latest upgrades to Cognigy.AI's voice and Generative AI functionali...

  • 30 August 2023
  • 3 min read

Training & Certification

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Cognigy Academy

Learn everything you need to know about Conversational AI & Cognigy.AI and become a certified voice and chatbot expert. Sign up to one of our free courses or start a certification program.

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Our collection of tools and open-source assets helps developers speed up their projects and scale Conversational AI initiatives across channels and use cases. 

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