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Resources

Get to know Cognigy.AI and learn how to build Virtual Agents at scale - faster, easier and more powerful than ever.

If you can dream it, you can do it.

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Videos

  • Jul 07, 2020
  • 2 min read

Next Gen Conversational IVR

Consumers love the convenience and ease of conversational UIs. They appreciate the natural flow of interaction - as long as it helps them achieve their goals. Unfortunately, traditional chat bots often force users...

  • Feb 10, 2020
  • 4 Min

Ringcentral Engage Digital Agent Handover

Consumers love the convenience and ease of conversational UIs. They appreciate the natural flow of interaction - as long as it helps them achieve their goals. Unfortunately, traditional chat bots often force users...

  • Jan 02, 2020
  • 3 Min

Bank Account opening with Kofax

Whether customers fill out online forms, send emails or iniate chat conversations - many use cases require businesses to securely authenticate end users. When transactions are triggered ...

  • Nov 10, 2019
  • 2 Min

Customize your webchat

Whether customers fill out online forms, send emails or iniate chat conversations - many use cases require businesses to securely authenticate end users. When transactions are triggered ...

Technology, AI, NLU

Learn more about our technology & understand what your users say with patent-pending innovations and deep-learning algorithms that deliver industry-leading performance.

Announcing Cognigy.AI v4: Our Most Advanced Conversational AI Platform

Cognigy is proud to launch the most intuitive-to-use yet most powerful conversat...

  • 31 August 2020
  • 16 min read

Introducing: Cognigy.AI Help Center

Our mission at Cognigy: Leading the automation of conversations to make life eas...

  • 28 August 2020
  • 3 min read

How Conversational AI Solves Customer Experience Innovation Challenges

Like all businesses, contact centers are under increasing pressure to do more wi...

  • 10 August 2020
  • 21 min read

Showcases

Get inspired by real-life showcases and inspirational work to learn what can be build using Cognigy.AI

  • 15 August 2020
  • 6 min read

Conversational commerce with Paypal integration

Consumers love the convenience and ease of conversational UIs. They appreciate the natural flow of interaction - as long as it helps them achieve their goals. Unfortunately, traditional chat  bots often force users into dead ends: The conversation st...
  • 15 August 2020
  • 5 min read

Multi-factor authentication via Conversational UI

Whether customers fill out online forms, send emails or iniate chat conversations - many use cases require businesses to securely authenticate end users. When transactions are triggered or personal data is processed, multi-factor authentication (also...
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Training

Become a Cognigy.AI expert and learn how to build Conversational AI dialogs by participating in one of our training sessions.

Classroom

Online Training

Sign up for one of our on-demand-videos to learn about key concepts in Cognigy and to practice basic editing and configuration activities.

Training

Offline Training

Join our on-site Cognigy.AI trainings in Duesseldorf, Germany, and learn how to enable all devices and applications to intelligently communicate with their users via naturally spoken or written dialog.

AI-Based-Conversation

Cognigy Community

The Cognigy community is a place for discussion, collaboration and mutual support. Anyone can actively contribute to the community.

Documentation

Introduction & Guides:

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

API Documentation:

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

Installation Guides:

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

Open Source Developer Tools:

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

Cognigy Integration Framework

The Cognigy Integration Framework (formerly called Custom Nodes) is meant for situations where developers want to extend the systems capabilities, without losing the flexibility to have a graphical user interface for their logic.

Using the Integration Framework, developers can write modern Javascript-Code (executed on top of Node 10+) which can use modules from the NPM registry and seamlessly integrates with the Cognigy Flow Editor.

code

How To build you own custom module

The necessary steps for implementing modules are:

  • Create the Module Structure
  • Define your Module
  • Write the Module Nodes
  • Upload your Module
  • Use a Node from a Module
Companies

Most Popular Modules / Integrations

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s

Product Release News

Announcing Cognigy.AI v4: Our Most Advanced Conversational AI Platform

Cognigy is proud to launch the most intuitive-to-use yet most powerful conversat...

  • 31 August 2020
  • 16 min read

Cognigy.AI 3.6.4 Released

Today we have released Cognigy.AI 3.6.4 with numerous bug fixes & improvements. ...

  • 07 August 2020

Cognigy.AI 3.6.3 Released

Today we have released Cognigy.AI 3.6.3 with numerous bug fixes & improvements. ...

  • 15 June 2020

Definitions

Useful terms from our glossary

We compiled the most crucial terms in regards to Conversational AI & Automation in our Glossary. Come and check it out.

Blog & Events

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Check recent posts

Whether you’re looking for a strategic consultant, solution provider or an IT-outsourcing partner, we’re here to help you find the right partner for your requirements.

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Our Events

Whether you’re looking for a strategic consultant, solution provider or an IT-outsourcing partner, we’re here to help you find the right partner for your requirements.

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Customized Conversational AI Solutions - Tailored for you

Cognigy has the largest Conversational AI Implementation Partner Network. Trained, educated and experienced to provide you the best project & implementation support.