Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Join our mission to make Conversational AI more accessible
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Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Dive into our global ecosystem of leading business and technology partners
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Guides, white papers, analyst reports and more
Get complimentary access to our library and download content from Gartner, Forrester, IDC and others.
Discover the power of Cognigy.AI for CX transformation with real-life examples and inspiring showcases.
Visit our official blog to keep up with the fast-changing world of Conversational AI and customer service automation.
Stay in the loop on our latest product updates and how they can enhance your contact center experience.
Become a Cognigy.AI & Conversational AI expert and learn how to build amazing virtual agents at lightning speed.
Learn everything you need to know about Conversational AI & Cognigy.AI and become a certified voice and chatbot expert. Sign up to one of our free courses or start a certification program.
Schedule a live training for you or your team with an experienced Cognigy.AI instructor. Training sessions or offered in Duesseldorf, Germany, or on-site with Cognigy partners or customers.
The Cognigy community is a place for discussion, collaboration and mutual support. Anyone can actively contribute to the community.
The Cognigy.AI Help Center will guide you every step of the way to create your own Virtual Agents, with or without any prior bot-building experience.
Dive deep into Cognigy.AI platform, keep up-to-date with our product releases, and explore how to integrate into your contact center tech stack.
Our collection of tools and open-source assets helps developers speed up their projects and scale Conversational AI initiatives across channels and use cases.
Meet the Cognigy Team on tour, at virtual or in person events, webinars, conferences or trainings sessions.