Listen how ARAG leverages Conversational AI.Read the article
Bain & Company
automation of your customer service requests with AI
claims submission process and other relevant processes
availability for customer service requests
Intelligent Conversational AI-powered virtual agents help both customers and agents.
Pre-trained intents and integration with relevant systems.
Fully automated claim processing with asynchronous updates and other utilitarian features.
Powerful Natural Language Processing with
industry-leading accuracy by Cognigy NLU.
Automated health insurance quotes with the option to pay within the chat for customers.
Automated answers to queries across multiple channels.
With a Conversational platform like Cognigy.AI, calls can be routed between human
agents and the virtual (AI) agent. As a result, human agents have more time left to
focus on more strategic and complex concerns.
The virtual insurance customer service agent works similarly to any other virtual agent. With the capabilities
of Cognigy.AI, it can perform advanced functions such as sharing additional information
with callers and transferring calls to human agents if required.
The leading enterprise Conversational AI platform for building advanced solutions with cognitive bots.
Easy-to-use visual editors enable business users to edit conversation logic & content.
Cognigy NLU delivers powerful natural language processing with industry leading accuracy.
Cognigy.AI runs on Cognigy SaaS cloud or on private infrastructure as an on-premise deployment.
Leverage Automated phone answering in your call center
A glimpse of the AI-powered conversation:
Product Manager "Digital Assistants" @Lufthansa Group
Cognigy has the largest Conversational AI Implementation Partner Network. Trained, educated and experienced to provide you the best project & implementation support.