Keep up with your customers by providing fast responses assisted by AI
Compile critical information before handing complex cases over to your agents so they can handle them more accurately and confidently. Automatically create tickets and onboard your team with no time wasted.
Start a conversation in one channel and continue in another without losing all the crucial context. By integrating your live chat with existing systems, creating an efficient information flow is now possible with AI.
Let AI-infused chatbots go the extra mile by turning customer queries into sales leads based on your customers’ behavior. At the same time, increase loyalty through best-in-class customer experience and fast ticket handling.
Of the 40 Conversational AI vendors reviewed for minimal feature set needed to build our organisation's Assistant product, only Cognigy supported all the features needed. Most features are not a great stretch: multiple... Read more
Amazing Product, which is easy to handle and understand (even if you have no IT experience). Within a short time you can create useful chatbots and deploy them on many different channels ( lots of integrations are possible - nearly no bound... Read more
It's the only solution on the market capable of providing companies of any size with all features they require. They are modular and a low-code solution so you can expand it in any way. They have a great support and can integrate... Read more