Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
We are honored to be named a Leader for Enterprise Conversational AI Platforms.
What are the top 5 technology trends in 2022? Find out in this new market study! Driven by exclusive research, the new CCW Market Study reveals the state of technology landscape – and the ways contact centers can use innovative tools and strategies to take their customer and agent experiences to new heights.
Access a copy of this report to see the leaders named by Gartner for Enterprise Conversational Platforms. Cognigy has been positioned highest for capabilities and far to the right for strategies.
What are leading insurance executives thinking for 2022? Together with Reuters, we have collated insights shared at The Future of Insurance USA 2021, so you can discover how Insurance is evolving to be more cost-effective.
Download this report, based on surveys with over 200 US organizations, for insights into how customer interaction analytics solutions offer huge opportunities to gain business insight, improve operational efficiency and develop agent performance.
Based on 100+ Conversational AI RFIs, we've compiled the most important questions you need answers to when selecting a Conversational AI platform for your business.