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GARTNER REPORT

2021 Strategic Roadmap for Customer Service & Support

Explore the 10 dilemmas that technology leaders face and how to overcome them.

WHITEPAPER

Powering the Future of Healthcare With Conversational AI

Can Conversational AI help take the pressure off the healthcare system?
Webinar

Transforming Contact Center Efficiency With AI

Learn how Conversational AI transforms and drives greater efficiency in contact centers.
BRIEF

Improving Customer Service With Conversational AI

Find out why Conversational AI should be considered a core part of any contact center.
REPORT

HFS Research Names Cognigy a Hot Vendor

Learn why HFS analysts hand-picked Cognigy as a "Hot Vendor" in the HFS Q4 2020 report.
WHITEPAPER

The Customer Service Future With Conversational AI

Explore how Conversational AI enables cost reduction, improves performance, and more.
Webinar

Scaling Communications Using Virtual Agents

Get best practices for leveraging digital options, making use of virtual agents, and much more.
WHITEPAPER

Conversational AI & RPA for a Best-in-Class CX

Take a closer look at what RPA & Conversational AI are and how they transform CX.
WHITEPAPER

A New Era for Automation in Customer Service

Learn how Conversational AI increases efficiency, improves KPIs, and drives innovations in CX.
Webinar

Transforming RPA With Intelligent Chatbots

Learn how intelligent chatbots & RPA can solve common problems enterprises face today.
E-Book

The Ultimate WhatsApp Chatbot Guide

Learn how to develop & integrate chatbots with WhatsApp for customer service and commerce.
Webinar

Driving Results With Intelligent Automation

Learn how to be innovative in maintaining business continuity during a challenging period.
REPORT

Navigating the New Normal & Beyond

Get insurance industry insights from Chief Claims Officers and senior claims executives.
Webinar

Conversational AI With Kofax Technologies

Find out how you can expand your business with existing clients through a chatbot solution.
WHITEPAPER

CX Automation Now and For the Future

Prepare your organization with the right technology and expertise for operational readiness.
Webinar

Using Chat & Voice Bots in Government

Find out how conversational automation is used to better communicate with citizens.
WHITEPAPER

The State of Technology and AI in Contact Centers

Rethink the technology landscape to achieve unprecedented customer contact value.