Cognigy Named a Leader in IDC MarketScape for General-Purpose Conversational AI Platforms 2021! Download the excerpt
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Deliver outstanding customer experience on autopilot
Find out how you can empower your customers to achieve their goals fast and easy without human intervention.
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Simplify claims processes and provide instant support
Enable AI-powered shopping experiences for your customers
Handle the majority of your daily service requests with AI-powered support
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Get detailed and up-to-date guides on Cognigy.AI
Become a certified voice and chatbot expert
Expand your Conversational AI knowledge
Stay in the loop for the latest Conversational AI trends
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Download this Forrester Report to learn five tips on how to digitize customer service.
Based on 100+ Conversational AI RFIs, we've compiled the most important questions you need answers to when selecting a Conversational AI platform for your business.