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GARTNER REPORT

2021 Strategic Roadmap for Customer Service & Support

Explore the 10 dilemmas that technology leaders face and how to overcome them.

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WHITEPAPER

Powering the Future of Healthcare With Conversational AI

Can Conversational AI help take the pressure off the healthcare system?
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Webinar

Transforming Contact Center Efficiency With AI

Learn how Conversational AI transforms and drives greater efficiency in contact centers.
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BRIEF

Improving Customer Service With Conversational AI

Find out why Conversational AI should be considered a core part of any contact center.
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REPORT

HFS Research Names Cognigy a Hot Vendor

Learn why HFS analysts hand-picked Cognigy as a "Hot Vendor" in the HFS Q4 2020 report.
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WHITEPAPER

The Customer Service Future With Conversational AI

Explore how Conversational AI enables cost reduction, improves performance, and more.
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Webinar

Scaling Communications Using Virtual Agents

Get best practices for leveraging digital options, making use of virtual agents, and much more.
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WHITEPAPER

Conversational AI & RPA for a Best-in-Class CX

Take a closer look at what RPA & Conversational AI are and how they transform CX.
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WHITEPAPER

A New Era for Automation in Customer Service

Learn how Conversational AI increases efficiency, improves KPIs, and drives innovations in CX.
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Webinar

Transforming RPA With Intelligent Chatbots

Learn how intelligent chatbots & RPA can solve common problems enterprises face today.
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E-Book

The Ultimate WhatsApp Chatbot Guide

Learn how to develop & integrate chatbots with WhatsApp for customer service and commerce.
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Webinar

Driving Results With Intelligent Automation

Learn how to be innovative in maintaining business continuity during a challenging period.
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REPORT

Navigating the New Normal & Beyond

Get insurance industry insights from Chief Claims Officers and senior claims executives.
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Webinar

Conversational AI With Kofax Technologies

Find out how you can expand your business with existing clients through a chatbot solution.
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WHITEPAPER

CX Automation Now and For the Future

Prepare your organization with the right technology and expertise for operational readiness.
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Webinar

Using Chat & Voice Bots in Government

Find out how conversational automation is used to better communicate with citizens.
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WHITEPAPER

The State of Technology and AI in Contact Centers

Rethink the technology landscape to achieve unprecedented customer contact value.
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