Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
Join our mission to make Conversational AI more accessible
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Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
We are honored to be named a Leader for Enterprise Conversational AI Platforms.
Providing self-service, automated services and AI assistance to agents is helping to transform how service teams operate and carve paths toward seamless customer journeys. Evaluate the maturity and risks of customer service & support technologies today!
Meet our customers - brave innovators & visionaries!
The customer stories eBook will guide you through various customer service challenges facing companies today.
Your easy-to-follow guide on all you need to consider when creating AI chatbots and virtual agents.
Access a copy of this report to see the leaders named by Gartner for Enterprise Conversational Platforms. Cognigy has been positioned highest for capabilities and far to the right for strategies.
Based on 100+ Conversational AI RFIs, we've compiled the most important questions you need answers to when selecting a Conversational AI platform for your business.