Top Technology Trends for 2025: Agentic AI

Gartner® Reprint

Access the complimentary Gartner® report for a limited time!

Agentic AI: The New Digital Workforce

Agentic AI introduces a goal-driven digital workforce that autonomously takes action. According to Gartner®, by 2028, at least 15% of day-to-day work decisions will be autonomously through Agentic AI, up from zero percent. This shift will reshape customer service in enterprise contact centers, delivering efficiency and agility at an unprecedented scale.

Download this Gartner® report, that will help you better understand the opportunities and cautions of Agentic AI.

Key Takeaways from the Report:

How agentic systems will change the future of decision-making and will dramatically upskill workers and teams

Integrating agentic AI into your strategic planning

Establishing clear implementation and guardrails for agentic AI

Download this complimentary report for a limited time to understand the opportunities of Agentic AI and how to prepare.

ACCESS THE REPORT

Delivering real results for 1,250+ brands worldwide

Top Technology Trends for 2025: Agentic AI

Gartner® Reprint

Access the complimentary Gartner® report for a limited time!

Agentic AI: The New Digital Workforce

ACCESS THE REPORT

SOLUTIONS

PLATFORM

Resources

company