Transform customer engagement with fully pre-trained AI Agents
Explore Enterprise AI Agents
AI Agent Manager
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Cognigy Experience Summit (CXS)
The paramount event for AI visionaries and the Cognigy Community
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreAI Agent Manager
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Cognigy Experience Summit (CXS)
The paramount event for AI visionaries and the Cognigy Community
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreLeave behind impersonal, frustrating self-service experiences.
Cognigy’s AI Agents not only possess foundational service skills and emotional intelligence, but can also acquire business knowledge swiftly to offer fast, effective, and empathetic support that will astound your customers.
increased net promoter score (NPS)
faster response time
lower average handling time (AHT)
Hire the Best AI Talent for Your Business
Whether you are looking for a cheerful retail service agent or a 10-year veteran insurance representative, our AI workforce comes with the best-suited persona, skills, and qualities for the job.
Fully understands customer intents, context, and sentiment to provide tailored service around their exact needs.
Pretrained in your support knowledge, industry know-how, and enterprise systems for superior query resolution.
Fluent in over 100 languages to help customers in their native language.
On-call round the clock to offer support when it matters the most - on the channel of customers’ choice (phone and messaging).
Improves with every user interaction and constantly acquires new knowledge and service skills.
A human-like voice conveys warmth, empathy, and understanding that foster an emotional connection.Listen and immerse yourself in the next generation of AI-powered self-service that will completely reshape your customer experiences.
The labor shortage is real. Cognigy’s AI Agents are fully trained and delivered according to your use cases, specifications, and business outcomes. That way, you can onboard them at lightning speed and go live within weeks to ensure timely and undisrupted customer service.
Empower Human Excellence
Our Copilots are specialized AI Agents trained to work as real-time assistants for your contact center agents, empowering them to deliver exceptional customer experiences.
Minimize queue and resolution time by qualifying and routing conversations to the best-suited agents, every time.
Equip your support team with essential details about customer requests from the get-go, ensuring seamless interaction.
Move beyond reactive support and harness AI throughout the entire customer journey. From outbound calling and sales activation to contract renewal and post-sales engagement, our proactive AI Agents turn every customer outreach into an outstanding experience that fuels growth and retention.
Fully complies with GDPR, SOC2, HIPAA and other stringent regulatory frameworks.
Equipped to handle thousands of concurrent conversations, delivering consistent quality even during peak demands.
Designed to work effortlessly with your contact center and enterprise systems.
The choice is yours