Deploy any mix of public, private or custom LLMs, and switch between them in seconds – with zero downtime.
Accelerate time-to-market with pre-integrated models from OpenAI, Anthropic, AWS, Microsoft, Google, and more. Or seamlessly plug in your privately hosted or fine-tuned LLMs.
Select the ideal model for every Agent Job based on latency, performance, and pricing. Leverage premium models for mission-critical workflows, while routing low-risk, routine use cases to budget-friendly models, automatically balancing user experience against operational spend.
Stay ahead of the curve as new models emerge.
With Cognigy, effortlessly onboard and experiment with next-generation LLMs as soon as they are released – all under the same governance umbrella and without re-architecting your stack.
Monitor and understand exactly how your AI workforce is performing at any moment.
Cognigy’s AI Ops Center delivers live dashboards of your system health on both macro level and down to individual components and projects. Zoom into every vital stat – from request volume and latency percentiles to error rates and API execution.
Get notified the second something goes off-track, reducing Mean Time to Identify (MTTI) and maintaining control across every Agent project. The error dashboard empowers teams to swiftly detect root causes for remediation before customers even notice.
Ensure maximum uptime by automatically rerouting requests to secondary LLMs or speech services when primary services slow down, hit rate limits or experience outages. Built-in fallback mechanisms with custom retry policies preserve session continuity even under heavy load.
Customer data deserves the highest protection. At Cognigy, trust and security are built into our core with AI safeguards, enterprise-grade controls, and rigorous regulatory compliance.
Ground every agent response in trusted data sources and remove or pseudonymize PII data before it reaches the LLM.
Apply out-of-the-box filters to prevent jailbreak attempts and block inappropriate or malicious outputs. Or easily plug in custom safety tools to meet your enterprise standards.
Seamlessly orchestrate and optimize your AI workforce - built for what's next
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