Cognigy Secures Top Spot as Leader in Opus Research’s
2025 Conversational AI Intelliview
Recognized for Innovation, Enterprise Readiness & Visionary Approach to Agentic AI
The Opus Research’s 2025 report names Cognigy a “True Believer” in enterprise-ready GenAI, applauding its scalable platform, visual AI Agent orchestration, and robust AI Ops capabilities.
“Cognigy exemplifies the next stage of conversational AI maturity. Their agentic approach, combining real-time reasoning, orchestration, and observability, demonstrates how GenAI can move beyond experimentation into meaningful, measurable transformation in the contact center.” - Ian Jacobs, VP & Lead Analyst at Opus Research.
Download the report to see why Cognigy stands out for:
Access your FREE report and see what makes Cognigy the enterprise standard for AI-powered customer service!
Access the Report