AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
At Cognigy, we are at the forefront of revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Our award-winning solution is designed to empower businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel.
Built on the world’s leading Conversational AI platform, Cognigy's AI Agents provide next-gen customer service. They absorb your enterprise knowledge and are equipped with intelligent IVR, smart self-service, and agent assist functionalities. With dozens of pretrained skills, they seamlessly integrate with existing enterprise systems, learn from your human agents, and give them superpowers.
Our mission is simple: Happy customers with every interaction.
Our values are at the core of everything we do – empowering our employees, customers and partners, and driving continuous growth in a culture of mutual respect and trust.
Innovate Always
Champion a culture of constant innovation to lead the industry in delivering cutting-edge AI customer service solutions.
Customer-Centric Approach
Prioritize customer needs with precision, ensuring every interaction is exceptional and personalized.
Global Reach, Personalized Solutions
Empowering customers and partners to deliver exceptional service worldwide, while tailoring solutions to your individual needs.
Guiding Ethical AI Practices
Operate with integrity, prioritizing transparency and responsibility in AI development for client and user trust.Visit our trust center to find out more.
Our 2023 emissions serve as our baseline, and we will work to reduce them every year, proportionally aligned with our growth. Our total global emissions result is:
Our Senior Leadership Team is made up of entrepreneurs and industry experts, bringing together a vast range of skills and experience.
See for yourself how AI Agents can power your business and help your agents.