AI Agent Studio

The most powerful visual studio for designing world-class conversational experiences

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From business users to conversation designers and developers, Cognigy's AI Agent Studio offers a collaborative, visual interface for teams to co-create and ship conversational agents - fast

AI Agents for Everyone, Built by Anyone

Built on extensive experience from thousands of enterprise projects, our low-code AI Agent Studio empowers anyone to build, test, and optimize conversational experiences – without coding.

Designed to help you run your AI workforce with maximum efficiency.

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25K+

concurrent conversations supported - voice and chat

2 days

development time for one AI agent to have 1000 monthly conversations (Robert Bosch)

200+

hours each agent could save annually with digital assistants (Calen.ai)

One Studio, 360° AI Workforce Management

Give business users control over customer experiences. Empower multidisciplinary teams to collaborate on service transformation projects and orchestrate AI workforce at scale.

 

Design Faster

Voice or chat - Cognigy lets you build intelligent AI Agents fine-tuned for your contact center workflows in no time.

  • Agent Builder: Create engaging AI Agents with on-brand personalities and articulate skills using language prompts.
  • Workflow Automation: Visually orchestrate end-to-end contact center processes, from routing to resolution.
  • Prebuilt Tools: Cut time-to-value with out-of-the-box connectors to CRM, ticketing, payment, and 100+ more.
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Test & Iterate

Integrate real-world feedback into the conversation design process. Accelerate QA and maintain a reliable AI workforce while growing your service.

  • Real-Time Preview: See exactly how every change feels to customers - no refresh required
  • Live Follow: Follow real-world interactions to spot friction as it happens and fine-tune on the fly
  • Automated QA: Run test scripts at scale to catch issues before launch
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Publish Everywhere

One-click deployment to any channel, while keeping your logic centralized for a seamless global experience

  • Universal Channel Support: Go live on webchat, voice, SMS, messaging apps, and more, in minutes, in any language.
  • Adaptive Content Conversion: Adapt to the channel's supported format automatically - no extra design work.
  • Environment Portability: Easily package and migrate Agents across development, staging, and production environments.
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Scale with Confidence

Centrally govern a high-performance AI workforce that scales on demand - securely and reliably.

  • Future-proof Scalability: Keep thousands of customer conversations flowing with zero downtime.
  • Enterprise-Grade Security: Enforce SSO, RBAC, E2E encryption, and fine-grained data controls out of the box.
  • Resilient Architecture: Our microservices-based infrastructure maximizes uptime across deployments - SaaS, managed hosting, or on-premises.
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Extend without Limits

Developers should be able to build and manage AI agents on their terms in the environment they choose.

If you like to code, Cognigy provides all the flexibility you need to customize and extend your AI Agent project without limits.

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Built-in IDE

Build advanced conversational experiences with the ability to code directly inside Cognigy.AI Flow Editor.
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Full-Featured Developer CLI

Our Command Line Interface integrates into complex CI/CD pipelines and source control to let you manage AI Agents within any integrated developer environment.
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Open API

Access every feature of Cognigy.AI via our well-documented, fully secured REST API with 100% platform coverage.
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Flexible Extension Framework

Tailor pre-built Extensions easily or develop your custom integration fast leveraging hundreds of free-to-use plug-ins and code samples in our public repository.
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What Our Customers Have to Say

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“Cognigy.AI is a powerful low-code conversational AI platform with an industry-leading flow builder and high modularity to fit enterprise needs.”

Nikolai Berenbrock

Head of Conversational Experiences
E.ON

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“With Cognigy.AI, we have a tool that is flexible enough for any use cases and a common framework for global scaling and governance.”

Christian Hohmann

Head of New Technologies
Henkel

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“The platform does what it promises: non-IT people can develop a functioning virtual agent in minutes.”

Sarah Haider

Digital Manager Chatbot & Social Intranet
Salzburg AG

Explore Our Resources Hub

  • Help Center

How-to guides and best practices from Conversational AI experts

  • Cognigy Academy

Become a certified Conversational AI specialist. All levels are welcome

  • Documentation

Full-scope product documentation to get your AI workforce up and running fast

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Ready to Get Started?

Explore your one-stop-shop for AI workforce management