AI AGENT STUDIO

One studio to build, test and ship AI agents at scale.

See a demo

NiCE Cognigy AI Agent Studio gives business users, conversation designers and developers one visual workspace to build and ship AI agents together, fast.

AI agents for everyone, built by anyone.

Shaped by thousands of enterprise deployments, AI Agent Studio lets anyone design, test and refine AI agents, with no coding required.

Built-in LLM-powered design tools speed up development and cut time to value.

Faster time to value. Ask them.

Customer logo

20x

higher containment within one month of go-live

Customer logo

6 hours

to launch a new AI agent supporting citizens after a natural disaster

Customer logo

30x

aster time to value with NiCE Cognigy agentic AI

G2 rating

4.7 out of 5

One studio for your whole AI workforce

Cross-functional teams design and deploy AI agents together, on a compliant enterprise platform.
Orchestrate and govern your AI workforce reliably at enterprise scale.

Design faster

Build voice and chat AI agents tuned to your contact center workflows, fast.

  • Agent Builder: Create AI agents with on-brand personalities and clear skills, using natural-language prompts.
  • AI-assisted design: Generate agent resources with LLMs and orchestrate end-to-end contact center processes visually.
  • Prebuilt tools: Connect to CRM, ticketing, payments and 100+ more systems out of the box.

Test and iterate

Feed real-world feedback into design, speed up QA and keep your AI workforce reliable as you grow.

  • Real-time preview: See how every change feels to customers, with no refresh
  • Live debugging: Follow real interactions, spot friction as it happens and fix it on the fly
  • Automated QA: Run test scripts at scale to catch issues before launch

Publish everywhere

Deploy to any channel in one click, with your logic in one place for a consistent global experience.

  • Universal channel support: Go live on webchat, voice, SMS, messaging apps and more, in minutes and in any language.
  • Adaptive content conversion: Content adapts to each channel's format automatically, with no extra design work.
  • Environment portability: Package and move agents across development, staging and production.

Scale with confidence

Govern a high-performing AI workforce centrally, and scale it on demand, securely and reliably.

  • Scalability: Keep thousands of conversations flowing with zero downtime.
  • Enterprise-grade security: SSO, RBAC, end-to-end encryption and fine-grained data controls, out of the box.
  • Resilient architecture: Microservices-based infrastructure maximizes uptime across deployments.

Extend it your way

Developers should build and manage AI agents on their own terms, in the environment they choose.

If you like to code, customize and extend your AI agent project as far as you need.

Built-in IDE

Write code directly inside the Cognigy.AI Flow Editor.

Full-featured developer CLI

The command line interface (CLI) plugs into CI/CD pipelines and source control, so you can manage AI agents from any IDE.

Open API

Access every Cognigy.AI feature through a documented, secured REST API with full platform coverage.

Flexible extension framework

Tailor prebuilt Extensions or build custom integrations fast, using hundreds of free plug-ins and code samples in our public repository.

Rated by the people who run it.

Excellent Choice for Complex Conversational AI at Scale

5.0

The use of Cognigy AI has allowed us to build several bots, use cases and integrations at scale for different companies at once...

Research and Development · 30B+ USD · Transportation

Gartner Peer Insights

Feature-rich, and Stable Platform to Build a Sophisticated and Complex Product

5.0

Cognigy have provided exemplary support which is key to deploying sophisticated and complex solutions...

Software Development · <50M USD · Healthcare & Biotech

Gartner Peer Insights

Best Conversational AI Platform!

5.0

Fantastic experience! Very responsive team and delivering new innovation quickly. The NLU is the best in the market and is extremely easy to build bots/virtual agents.

Product Management · 1B–3B USD · Telecommunication

Gartner Peer Insights

The Highly Interactive and Profitable Customer Interaction System

5.0

Cognigy.AI; is a complete enterprise conversational platform that we use daily to automate our interaction with our customers...

Data and Analytics · 30B+ USD · Retail

Gartner Peer Insights

Bring Your Conversational AI Strategy To The Next Level With Less Code

5.0

We are using Cognigy since a year and have around 20 chatbots and 3 voicebots on the platform with above 1 million conversations...

Customer Service & Support · 500M–1B USD · Energy & Utilities

Gartner Peer Insights

Most Flexible Conversation AI Platform

5.0

The platform is a breeze to use. The set-up is done very quickly and it's all low code...

Data and Analytics · 1B–3B USD · Transportation

Gartner Peer Insights

The GARTNER PEER INSIGHTS Logo and GARTNER PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Ready to build your first AI agent?

See how AI Agent Studio takes you from idea to production.

See a demo
SOLUTIONS
PLATFORM
Resources
company
Topics
NiCE Cognigy
© 2026 Cognigy
All rights reserved.