Powered by advanced machine learning and neural machine translation technology, Cognigy’s market-leading AI engine offers outstanding recognition accuracy in any language, with minimum training effort. [Source]
Leverage our unique inbuilt Large Language Model capabilities to generate responses that are context-sensitive, realistic, and empathetic – just like a human-to-human dialogue.
of intents understood*
*based on anonymized customer data
prebuilt lexicon entities
Built on deep learning technology and augmented with Large Language Models (LLM), Cognigy NLU delivers superior Intent Mapping, Entity Recognition, and Contextual Mapping.
Gracefully handle every customer request and navigate non-linear dialogues with dynamic context switching.
Deliver empathy through natural responses that resonate with the conversation context. Use our Slot Fillers to detect over-answering and avoid redundant steps.
Prebuilt System Slots, enhanced with Generative AI, accurately capture different input formats on dates, numbers, duration, and more for advanced entity extraction.
Empower business and development teams alike to build and manage reliable intent models at scale.
Achieve the shortest time-to-market with a rich set of turnkey NLU resources and tools to develop your AI models rapidly.
Your virtual agents are only as smart as you train them to be. Cognigy provides best-of-market tools to help you optimize NLU accuracy with less training effort - no data science degree needed.
Expand into new markets fast without expensive manual translation and staffing issues. Cognigy NLU's turnkey support for 100+ languages helps you rapidly deploy a multilingual digital workforce while empowering human agents with linguistic superpowers.
Cognigy NLU not only provides best-of-breed deep learning and language understanding capabilities but also gives you complete flexibility and control over your AI pipeline.
“Cognigy.AI is by far the best solution on the market for a multinational enterprise like we are.”
Principle Product Owner
Robert Bosch LLC
“The language understanding and the training ability of the AI are excellent.”
Digital Manager Chatbot & Social Intranet
“We were impressed with the combination of Intents and NLU to understand which product and information the user was seeking.”
Director of Technical Support Operations