AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
Experience unmatched language understanding with our advanced machine learning and neural machine translation AI engine - minimal training required for maximum performance. [Source]
Leverage our unique hybrid AI capabilities to design context-sensitive, humanlike, and empathetic conversations that will astound your customers.
successful intent recognition
supported languages
prebuilt NLU resources
Harness superior intent recognition, entity extraction, and contextual mapping, powered by best-in-class Conversational and Generative AI.
Combine the structured and outcome-specific nature of Cognigy NLU with the deep language understanding of LLMs to bring human-level automated conversations to life while maintaining control, compliance, and security.
Gather user information from past interactions with built-in Contexts and Profiles to deliver personalized, targeted dialogues.
Grasp and respond to customer sentiment every step of the way. Dynamically generate natural, context-sensitive responses.
Handle fuzzy requests or misspellings naturally and improve future intent recognition with automatic reconfirmations.
Capture input variants with prebuilt System Slots for advanced entity recognition. Detect over-answering and bypass redundant steps using Slot Fillers.
Empower business and development teams alike to build and manage reliable intent models at scale.
Enhance your AI agents' intelligence with Cognigy’s top-tier tools to boost NLU accuracy efficiently.
Expand into new markets fast with a multilingual AI workforce and empower human agents to speak any language.
Maintain full control over your NLU pipeline and enrich AI Agents with advanced cognitive services
“Cognigy.AI is by far the best solution on the market for a multinational enterprise like we are.”
Principle Product Owner
Robert Bosch LLC
“The language understanding and the training ability of the AI are excellent.”
Digital Manager Chatbot & Social Intranet
Salzburg AG
“We were impressed with the combination of Intents and NLU to understand which product and information the user was seeking.”
Director of Technical Support Operations
Kofax