Cognigy Blog

There is no better place to keep up with the fast-changing world of Conversational AI.

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      Cognigy Sessions: Deep Dive into Cognigy NLU

      Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

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      Cognigy.AI v4.12 adds Localization for Extensions

      The newest release of Cognigy.AI, v4.12, comes with an option to add the Localization for Extensions. This all...

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      Deploying a WhatsApp Chatbot within Minutes

      One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...

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      Enhanced capabilities for Insights & more with Cognigy.AI v4.11

      Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the ...

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      Harness the Power of In-built Machine Translation

      To deliver exceptional service experiences in a global market, businesses must understand and speak the langua...

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      Cognigy.AI v4.10 adds a New Node to Request a Rating

      A new Flow Node "Request Rating" has been added to Cognigy.AI v4.10. Using this Node, you can ask end users to...

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      Out now: Cognigy Insights & Machine Translation

      We're excited to announce that our new components, Cognigy Insights and Inbuilt Machine Translation, are avail...

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      Watch our latest Release Webinar: Cognigy Insights & Inbuilt Machine Translation

      If you didn't have a chance to watch our latest Cognigy.AI Release webinar live on August 24, this is definite...

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      Cognigy.AI v4.9 adds new Extension capabilities

      The newest release of Cognigy.AI, v4.9, comes with an embed code for the Webchat Widget. This allows web devel...

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      Using Cognigy.AI Extensions to Build Native Payment Integration

      Payment integration is an essential component for many conversational AI applications. It enables powerful, tr...

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      Enhanced Intent Training workflows with Cognigy.AI v4.8

      Cognigy.AI v4.8 comes with an advanced set of filters for Intent Trainer. These filters allow bot designers to...

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      Intent Analyzer for AI-supported NLU model creation

      Voice and chatbots are only as smart as we train them to be. Therefore, one of the most critical steps in the ...

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      Turn Customer Interactions into Playbooks With Cognigy.AI v4.7

      The latest Cognigy.AI v4.7 allows users to create Playbooks directly from the transcript stored in Contact Pro...

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      Improved Voicebot Handling with Cognigy.AI v4.6

      Cognigy.AI v4.6 comes with better support for business users designing voice experiences: Voice Gateway messag...

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      Cognigy.AI v4.5: More Power for Cognigy Packages

      Cognigy.AI v4.5 brings new features that extend Cognigy.AI's capabilities to handle export and import packages...

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      Cognigy Sessions: Dive deep into Cognigy.AI Extensions

      Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

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      Revamped Intent Trainer & more with Cognigy.AI v4.4

      We just launched Cognigy.AI v4.4, delivering once again an amazing list of improvements & new features.

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      Watch our Cognigy.AI v4.3 Release Webinar

      Watch our short & crisp Cognigy.AI version 4.3 release webinar to get an overview of the latest additions ...

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      Cognigy.AI v4.3: Cognigy Functions and MUCH more!

      Cognigy proudly presents: Cognigy.AI v4.3 with a massive list of powerful new features and improvements. Here ...

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      How Conversational AI Detect Emotions With Sentiment Analysis

      Imagine a conversation between a disappointed customer and a customer service representative: 

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      Semantic Versioning for Cognigy.AI

      At Cognigy, we always aim to speed up the time-to-market for new features, improvements, and fixes. We update ...

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      Cognigy.AI v4.2 Brings Native Gmail, O365 Integration & More

      Cognigy.AI version 4.2 introduces a number of new features & various improvements. Here are some of the hi...

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      Cognigy.AI v4.1.6 with Embedded Rich-text Editor for Automated Emails

      The brand new version 4.1.6 introduces numerous improvements & new features to Cognigy.AI.

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      Cognigy Sessions: Building a Phone Bot with Voice Gateway

      Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep ins...

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      Cognigy.AI v4.1.5 with Usability Improvements

      Once again, the newest release of Cognigy.AI, v4.1.5, comes with a number of amazing improvements to your favo...

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      Cognigy.AI v4.1.4 with new NLU capabilites

      Cognigy.AI v4.1.4 brings various improvements to your favorite Conversational AI platform. Among the newly rel...

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      Introducing Cognigy Sessions: Deep Dive Conversational AI

      As a low-code platform, Cognigy.AI enables technical and non-technical users to deploy voice and chatbots in a...

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      Cognigy CLI 0.6.7 adds Translation Features

      The Cognigy CLI (Command Line Interface) [see Github for code] is a set of tools which Cognigy Developers can ...

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      Cognigy.AI v4.1.3 brings Question Escalations

      Cognigy.AI v4.1.3 comes jam-packed with amazing new features to enable our users to build more natural convers...

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      New Cognigy.AI Training Videos Released

      The Cognigy.AI Help Center enables teams to build their projects with step-by-step guides, tutorials, and much...

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      Cognigy.AI v4.1.2 with Improved WebchatWidget

      Cognigy.AI v4.1.2 (see Release Notes) introduces an improved WebchatWidget, better support for large assets an...

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      New Flow Nodes Available with Cognigy.AI v4.1.1

      Cognigy.AI v4.1.1 (see Release Notes) brings new Flow Nodes, improved user management, usability enhancements ...

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      Cognigy.AI v4.1.0 adds In-Product Help and more

      With the release of Cognigy.AI v4.1.0 (see Release Notes), we added exciting new features like In-Product Help...

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      Benchmarking NLU Engines: A Comparison of Market Leaders

      What makes a great Natural Language Understanding Engine? For starters, the ability to reliably identify the c...

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      Give Your Contact Center an AI Boost With Cognigy Voice Gateway

      In 2020, every industry has been facing never-seen-before issues that are leading to staff cuts, workload dist...

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      Why the Time for RPA-Enabled Chatbots is Now

      For too long, two powerful automation technologies have taken different paths in the enterprise. Robotic Proce...

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      Cognigy.AI v4: Our Most Advanced Conversational AI Platform Yet

      Cognigy is proud to launch the most intuitive-to-use yet most powerful conversational AI tool on the market – ...

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      Adding Real Magic to VR Games With Voice AI Plugin for Unity

      Imagine a game in which every character has its own personality and can have a meaningful, voice-based convers...

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