SVG.svg "Cognigy - conversational ai platform for enterprise"){kind=logo}
.png?width=60&height=60&name=AI%20Copilot%20logo%20(mega%20menu).png)
.png?width=600&height=600&name=Knowledge%20AI%20Feature%20image%20(2).png)
.png?width=29&height=29&name=twitter%20(1).png){kind=small}
The 2025.11 release continues our steady cadence of product enhancements, featuring upgraded MCP support and new debug capabilities.
Support for Streamable HTTP MCP servers
The Model Context Protocol (MCP) is a fast-growing open standard for connecting AI systems with data sources. With Cognigy, you can connect your AI Agents with external Tools hosted in remote MCP servers, in addition to native Tools.
Aligned with the latest MCP developments on the market, we have added support for streamable HTTP MCP servers to enable faster and streamlined data exchange. At the same time, SSE-based MCP servers remain fully supported as fallback options, ensuring backward compatibility while offering a path to adopting the newer, more responsive transport mechanism.
New Debug Options in the AI Agent Node
Developers working with AI Agents can now benefit from improved debugging control. The AI Agent Node features two new settings: Log System Prompt and Log Tool Definitions.
When activated, these options display the AI Agent’s system prompt and the details of the tools configured for the agent directly in the Interaction Panel while in debug mode. This enables builders to understand exactly what is being sent to LLM, making it easier to troubleshoot and optimize tool design and agent behavior.
Other Improvements
Cognigy.AI
- Removed the feature flag for the
amazon.titan-embed-text-v2:0embedding model. Now, this model is available to all customers - Added support for attachments with the Salesforce MIAW handover provider from end users to human agents through Webchat v2 and Webchat v3
Cognigy Agent Copilot
- Added automatic display of the Agent Copilot workspace. Now, human agents can view the AI Copilot workspace without waiting for user input
Cognigy Live Agent
- Added the
SKIP_GENESYS_EVENTBRIDGE_ORGANIZATION_ID_CHECKfeature flag to prevent the validation of the Cognigy.AI organization ID during a handover. This approach is helpful when users have multiple organizations for one Genesys Cloud Open Messaging account
For further information, check out our complete Release Notes here.
