Integrate Cognigy at the network level for more flexibility and freedom of choice as you build your contact center. Bandwidth AIBridge is compatible with on-prem, hybrid, and pure cloud solutions, so you can add AI into call flows, wherever you are in your migration.
Pre-trained Agentic Al Agents with
industry-specific skills and common
service processes.
Orchestrate multiple AI vendors and models and optimize for your own latency, cost and accuracy needs. No vendor or model lock-in.
Proactive, real-time assistance for every agent on every channel for a higher FCR and lower attrition.
Al-powered knowledge
delivers accurate,
contextual and personalized
answers to customers the first time.
Drag-and-Drop AI Agents into Platform-Agnostic Voice Calling
Use pre-built integrations to Google Cloud or Amazon STT/TTS services, or bring your own provider.
Pull your Cognigy AI Agent into the call flow with inbound and outbound call handling via SIP trunks and WebRTC.
Manage routine call handling and failover, integrate with conversational AI, and facilitate seamless transfers to live agents.
Calling plans, building integrations in-house, and vendor management can be costly and time-consuming. Streamline & simplify your enterprise communications with 10+ pre-built integrations with one enterprise-grade CPaaS.
Unify your hybrid stack’s voice, messaging, and emergency with a platform-agnostic communications cloud.
Create a consistent experience with control over routing, 10+ pre-built integrations, and a no-code visual builder.
Refine caller and agent experiences by easily adding Cognigy AI Agents into your call routing.
Simplify vendor management with PSTN connectivity in 65+ countries.
Reach out today to get started with Cognigy & Bandwidth AIBridge.
.png?width=60&height=60&name=AI%20Copilot%20logo%20(mega%20menu).png)
