Network Level Integrations

Easily Deploy AI Agents with Bandwidth AIBridge

Connect Cognigy's AI Agents with Bandwidth's global voice services for flexible, AI-enhanced contact centers, compatible with all infrastructure types.

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Overcome Integration Obstacles

Build a Best-In-Class Contact Center

Remove the technical barriers standing between your business and CX enhancements with Bandwidth AIBridge. Pre-built integrations with Cognigy make it easy to introduce or accelerate the adoption of virtual agents in your contact center, so your employees can focus on callers that need a human touch and deliver a better CX at scale.

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Cut Weeks off Development Time

Easily test and deploy new AI tools in hours instead of weeks, with little development.

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Build 5-star Customer Experiences

Automatically scale up or down to meet fluctuating demand, and keep your customers delighted.

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Centralize your Global Calling

Reach 65+ countries and 93% of the world’s economy with a single, radically resilient voice provider.

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Quality You Can Trust

Deliver the best agent and customer experiences with 5x redundant toll-free that’s constantly monitored.

One Ecosystem, 5-Star Conversations

Integrate Cognigy at the network level for more flexibility and freedom of choice as you build your contact center. Bandwidth AIBridge is compatible with on-prem, hybrid, and pure cloud solutions, so you can add AI into call flows, wherever you are in your migration.


Create, Connect, and Compose Call Flows with Pre-built Integrations and Insights at your Fingertips

Drag-and-Drop AI Agents into Platform-Agnostic Voice Calling




STT & TTS Integration

Use pre-built integrations to Google Cloud or Amazon STT/TTS services, or bring your own provider.


Network Management

Pull your Cognigy AI Agent into the call flow with inbound and outbound call handling via SIP trunks and WebRTC.


Visual Call Flow Builder

Manage routine call handling and failover, integrate with conversational AI, and facilitate seamless transfers to live agents.


Voice, Messaging, and Emergency for Your Enterprise

Calling plans, building integrations in-house, and vendor management can be costly and time-consuming. Streamline & simplify your enterprise communications with 10+ pre-built integrations with one enterprise-grade CPaaS.

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Streamline Migrations

Unify your hybrid stack’s voice, messaging, and emergency with a platform-agnostic communications cloud.

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Compose in Clicks

Create a consistent experience with control over routing, 10+ pre-built integrations, and a no-code visual builder.

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Innovate with AI

Refine caller and agent experiences by easily adding Cognigy AI Agents into your call routing.

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Scale Globally

Simplify vendor management with PSTN connectivity in 65+ countries.

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Give Your IVR a Human Touch

Reach out today to get started with Cognigy & Bandwidth AIBridge.