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    Product

    Now On-Demand: Cognigy.AI Tech Update Q1 2025

    Continuing the Nexus momentum, Cognigy’s product innovation is rolling on at full speed! Our product experts a...

    Product

    Multi-Contact Center Handover, Universal LLM Connector, and More with Cognigy.AI v4.97

    From organizational-level LLM management and advanced BYOLLM support to more enterprise flexibility in handove...

    Product

    Improved Voice Settings for AI Agents and More with Cognigy.AI v4.96

    The latest Cognigy.AI v4.96 release introduces new voice customization capabilities, allowing you to define an...

    Product

    AI Agents Demystified: Definitions and Effective Patterns

    Amid its significant traction, the term “AI Agent” remains somewhat fuzzy, with various interpretations across...

    Product

    Expanded Job Market and More with Cognigy.AI v4.95

    The latest release extends the Job Market offering with a new ready-made Health Insurance AI Agent, available ...

    Product

    Enhanced Usability and More with Cognigy.AI v4.94

    Cognigy.AI v4.94 introduces multiple product usability improvements across the board.

    Product Conversational AI Contact Center

    Join us at Nexus 2025 - The Contact Center AI Event

    Mark your calendars for March 12–13, 2025. Cognigy’s Contact Center AI event Nexus is bigger and better than e...

    Product

    Native Integration with Amazon Titan Embeddings and More with Cognigy.AI v4.93

    With this release, you can now leverage Amazon Titan Embeddings LLM for Knowledge AI in just a few simple step...

    Product

    Quantifying AI Success: Introducing Cognigy Goals

    As companies increasingly adopt AI to enhance customer experiences, one critical question arises: How can you ...

    Product

    Native Google Gemini & Amazon Nova Support for Agentic AI and More with Cognigy.AI v4.92

    Happy New Year! Cognigy.AI’s first release of 2025 delivers significant upgrades, exemplifying our LLM-agnosti...

    Product

    Effective Tactics to Mitigate Risks in LLM-Driven AI Agents

    How can businesses embrace the power of Agentic AI without compromising trust? This article delves into the ch...

    Product

    Cognigy Agentic AI: 7 Standout Capabilities for CX Automation

    Agentic AI introduces the latest breakthrough in artificial intelligence with a new generation of autonomous A...

    Product

    Exciting Updates to Agentic AI and More with Cognigy.AI v4.91

    The release of Cognigy.AI v4.91 marks a significant milestone with the public availability of Agentic AI. This...

    Product

    Now On-Demand: Cognigy.AI Tech Update Q4 2024

    AI is evolving rapidly, and staying ahead with the latest tools and features can feel like a challenge. That’s...