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The Most Important CX AI Summit to evolve your Contact Center in 2026

Nexus 2026 isn’t another conference, it’s the collision point for over 1000 of the world’s sharpest CX minds.

We invite you to be part of this extraordinary community of trailblazers.

 

00 Days
00 Hours
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Register for Nexus 2026

What to Expect

Zero Buzzwords. All Breakthroughs. Get the raw truth about what’s working in CX AI straight from the brands doing it best. See live demos that challenge convention, stories that prove scale, and AI Agent innovation that is redefining what’s next.
1000

Attendees

2

Days

1000

Attendees

40+

Top Speakers

10+

Cognigy.AI Awards

10+

Cognigy Awards

300+

Enterprises

5+

Tech Labs + Expo

300+

Enterprises

Meet the first confirmed

Speakers

Learn from CX AI innovators
Speaker Nexus 2026, Toyota Peter-1
Peter-Pascal Meik
Manager Digital Innovation & Projects
Toyota
Speaker Nexus 2026, Fabletics Jack Roberts
Jack Roberts
Senior Global Director GMS Technology
FableticsOS
Speaker Nexus 2026, PostNL Merel Donkers
Merel Donkers
AI Innovation Lead
PostNL
Speaker Nexus 2026, Lufthansa Rosa
Rosa-Maria Kern
Product Owner
Lufthansa Group
_Speaker Nexus 2026, Generlali Michele
Michele Loverre
Business Process Automation Project Leader
Generali
Thys-1
Thys Waanders
VP AI Transformation
NiCE Cognigy
Speaker Nexus 2026, PostNL Jeroen Manten
Jeroen Manten
Director Digital IT
PostNL
Nhu Ho-1
Nhu Ho
Senior Product Marketing Manager
NiCE Cognigy
_Speaker Nexus 2026, Lufthansa Edgar
Edgar Marques
Product Owner
Lufthansa Group
Phil 2-2
Philipp Heltewig
Chief AI Officer
NiCE
_Speaker Nexus 2026, Generali Cristian Sidoti
Cristian Sidoti
Head of AI & Automation Strategy
Generali

Who you can meet

2025 Highlights

Get inspired by last year's event, where 750+ attendees gathered to explore the emerging era of Agentic AI. Last year was about proving it’s potential. 2026 is about owning it. Plus awards celebrating AI brilliance in customer experience.

Watch 2025 Highlights
nexus2026