As you navigate the intricate landscape of Conversational AI, the 2023 Gartner® 'Voice of the Customer' Report equips you with invaluable insights in a manner similar to how Gartner defines a voice of the customer application.
According to Gartner, this document "can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution." Cognigy has been recognized with a Customers’ Choice distinction, as it meets or exceeds both the market average Overall Experience and the market average User Interest and Adoption.
Don't miss this exclusive opportunity to explore the depths of the Conversational AI market and witness firsthand why Cognigy is recognized as Customer's Choice with 98% of users willing to recommend us*.
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Read all Peer Insights user reviews for Cognigy.
* as of 30 June 2023 based on 56 reviews.
Gartner, Voice of the Customer for Enterprise Conversational AI Platforms, by Peer Contributors, 29 August 2023.
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cognigy.
