Cognigy Named a Leader in The Forrester Wave™

Conversational AI For Customer Service, Q2 2024

Cognigy Named a Leader in Forrester Wave™ Report

Cognigy emerges as a Leader in the Forrester Wave™: Conversational AI for Customer Service, Q2 2024" report. Recognized for its top ranking for Strategy and highest scores possible across nine criteria, including Orchestration of AI Assets and Scalability and Reliability, we believe Cognigy sets the standard for excellence in Conversational AI.

According to The Forrester report “Cognigy’s flexible architecture fuels truly differentiating self-service. The Cognigy.AI platform is a flexible, scalable microservices- and Kubernetes-based system that can be deployed in many ways: on-premises, private cloud, or SaaS on any leading hyperscaler environment."

Access the report to: 

  • Learn why Cognigy has been ranked a Leader in Conversational AI for Customer Service 
  • Understand how Cognigy stacks up to other Conversational AI vendors 
  • Gain valuable insights to help in your selection of a Conversational AI provider 



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