Cognigy emerges as a Leader in the Forrester Wave™: Conversational AI for Customer Service, Q2 2024" report. Recognized for its top ranking for Strategy and highest scores possible across nine criteria, including Orchestration of AI Assets and Scalability and Reliability, we believe Cognigy sets the standard for excellence in Conversational AI.
According to The Forrester report “Cognigy’s flexible architecture fuels truly differentiating self-service. The Cognigy.AI platform is a flexible, scalable microservices- and Kubernetes-based system that can be deployed in many ways: on-premises, private cloud, or SaaS on any leading hyperscaler environment."
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Cognigy is consistently achieving the highest ratings and recognition across multiple independent sources. See more of Cognigy's achievements, analyst research & awards page - here
