Connect with Cognigy at
ICMI Contact Center Expo!

October 17-19

Orlando, FL
Booth #313

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Will we see you at ICMI Contact Center Expo?

Each year, 1,500 contact center professionals come together for ICMI Contact Center Expo — a convergence of people, strategies, tactics, and technologies that will empower your career, your customers, and your organization.

Use our discount code COG400 to get $400 off any Conference Pass.

Register now!

October 18
Lunch & Learn
GPT-powered AI Agents and Agent Assist: Keys to Success & Mistakes to Avoid

October 18 | 12:45-1:30 PM

Customer Service has entered the era of AI-based automation. Generative AI combined with Conversational AI are enabling new solutions that are transforming CX, refining the role of agents and significantly improving the efficiency of the contact center. What are the keys to success and what are common mistakes to avoid? Grab your lunch and attend this session to hear about learnings and unforeseen challenges from leading brands, as well as best practices and expert strategies that will put you ahead of the curve during your transformative CX journey. 

Derek Roberti

Derek Roberti

VP, Technology

October 16-19
Meet with Cognigy!
October 16-19

Pre-book a meeting with Cognigy!

We invite you to visit Cognigy at ICMI Contact Center Expo 2023! 

When you stop by, you'll learn how our #1 ranked Conversational AI platform Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. We look forward to meeting you soon!


Meet with Cognigy
Robby R photo

Robby Richardson

Conversational AI Consultant

Joe K


Conversational AI Advocate

Pre-book a meeting Cognigy and receive a Yeti Tumbler*!

Avoid the crowd and pre-book a meeting with our team at ICMI Contact Center Expo to learn how to leverage Conversational AI for your business.

*Pre-booked meeting gift is intended for in-person meetings at ICMI Contact Center Expo and are available while supplies last.