Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
"Success. Our passion.“ CONET has been a reliable and competent IT partner for SAP, Infrastructure, Communications, Software and Consulting with the focus on Cyber Security, Cloud, Mobility and Data Intelligence since 1987. CONET ranks among the best medium-sized German IT consultants. Customers from the private, public, defense and security sectors alike value CONET‘s commitment to quality and success. CONET employs 1,000 business and IT specialists at 13 locations throughout Europe.
Lars Heiermann, Director of Digital Workplace Engineering at CONET
The success of every Conversational AI project depends on a fitting mix of a sound technical basis, extensive consulting know-how and deep-rooted developer expertise. A lot of conceptual work is inevitable: in the definition of objectives and possible solutions as well as in stakeholder surveys, user experience and the identification of suitable technical applications. In cooperating with Cognigy, we form a strong partnership for designing, implementing and operating the best suited individual solution for our customers’ wide variety of goals, requirements, communication situations and user demands.