Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Edgewind GmbH was founded in 2019 with the aim of offering more than just advice. This is how the company principle came about: "Beyond Consulting" Our vision is to offer the customer more than just simple advice. We see ourselves as an innovative, result-oriented, and forward-looking partner who supports its customers in the digital age with sustainable solutions and accompanies them as a competent partner up to and including implementation.
Michel Laubscher, Managing Partner at Edgewind
The competence and services of Edgewind GmbH in consulting on digital transformations and project management in combination with the easy-to-use solutions from Cognigy guarantee any company an absolute customer experience and added value.