Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Experts in Motion AG is an IT agency for e-commerce solutions based in Stuttgart. They implement national and international projects for reputable clients from a wide range of sectors. And they do far more than just e-commerce.
Benjamin Rost, Chairman & Founder, Experts in Motion AG
Based on Conversational AI, Experts in Motion offers you cost-efficient and flexible services for the automation of your call center and a comprehensive project portfolio from a single source — from concept development to technology selection, and implementation to cross-company rollout. With best practices for the use of voice and chatbots, they show you how you can modernize your existing systems step by step with AI support.
Looking to modernize your contact center with AI-first technology? Look no further than Experts in Motion as your implementation partner.