Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
Cognigy.AI becomes one of the first AIs to be successfully AIC4-tested for security and reliability.
An in-depth guide into the trusted use of AI in customer service automation
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
NTT DATA is a trusted global innovator of IT and business services headquartered in Tokyo and for the European DACH region in Munich. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services. NTT DATA enables them to move confidently into the digital future and they are committed to their clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
Matthias Weippert, Subject Matter Expert at NTT DATA
Together with Cognigy, we are Pathfinders for a human-centered connected future. We are the navigator, who overlook everything at a glance. Together with Cognigy, we will find the optimal way for new AI-based digital business models. We are the creator. As creators, we bring Cognigy.AI projects to life and transform them into scalable enterprise solutions. We are the pioneer. As a pioneer, we are keeping your finger on the pulse of time and have made the conscious decision to enter into a strategic alliance with Cognigy in order to be able to offer our customers the best opportunities for digital transformation.