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The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Tecnos Data Science Engineering (TDSE), based in Tokyo, provides AI solutions to help clients accelerate their business. Fueled by highly skilled data scientists and engineers, TDSE offers innovative AI services to clients inside and outside Japan. TDSE is an official distributor of Cognigy.AI license in Japan and other areas of the Asia Pacific region; TDSE also provides existing clients in the region with technical support as well as consulting and implementation services.
Seiichi Ikeno, Director at Tecnos Data Science Engineering, Inc.
TDSE offers solutions that extend the power of Cognigy with its artificial intelligence models. For many years, they have been providing hundreds of clients in various business fields with AI models tailored to their specific needs. By integrating virtual agents on Cognigy with their machine learning models, they help their clients achieve higher productivity through powerful automation.
Interested in using AI solutions in the Asia Pacific region? Look no further than TDSE.