AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
Experience Vegas from new heights! Join Cognigy and RingCentral at a private event on the High Roller Observation Wheel. Spots are limited - request your invite!
Join us for a dynamic 3-part workshop exploring the future of customer service, anchored by a deep dive into Adidas’ transformation journey with AI Agents.
Discover how Adidas is evolving from chatbot support to a predictive, proactive, and deeply humanized service experience, at scale. This session will reveal how the company strategically uses AI tools to boost self-service rates, reduce resolution times, and optimize workforce efficiency.
Adidas will share real-world insights into:
Following Adidas’ presentation, Cognigy’s CEO will spotlight the latest innovations in AI Agents and Agentic AI, followed by a candid fireside chat with Adidas to unpack real-world challenges, key decisions, and lessons learned along the way.
To close the session, participate in an interactive Agentic AI workshop where you’ll collaborate with peers to design your own path to smarter, more strategic CX, leaving with actionable ideas you can bring back to your organization.
Stjin Bannier
Global Digital Product Director @ Adidas
Philipp Heltewig
CEO @ Cognigy
By invite only - request an invite from CCW
AI agents aren’t just another tech trend—they’re reshaping the way leading enterprises engage with customers. But with the surge in AI buzzwords and “agent washing,” it’s harder than ever to separate signal from noise. Join this lunch & learn to hear how real enterprises have moved beyond the hype and deployed AI Agents that are actively handling real customer interactions—at scale.
Get behind-the-scenes insights from Cognigy's CEO and hear from peers about their CX transformation journeys, including:
Philipp Heltewig
CEO @ Cognigy