Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Cognigy recognized by Gründer.de as one of 20 startups with significant growth in 2020
October 20, 2020, Düsseldorf, Germany – Cognigy, a global leader in Conversational AI, has been recognized as a Top 20 Most Successful Startup in Germany by Gründer.de.
With the largest population in Europe and a diversified economy, Germany is a leading hub in Europe for startups and tech companies. The number of investments in German startups today total several billion euros, producing many promising companies from various industries. Gründer.de selected companies that have been able to develop rapidly, accelerate expansion and achieve a level of success in the past year.
“To be recognized in the top 20 out of 6,000 startups in Germany reflects the outstanding talents and dedication of our team and partners,” said Philipp Heltewig, CEO and co-founder of Cognigy. “We're proud to be named alongside such market-leading companies.”
In four short years Cognigy has become a globally trusted and recognized brand for enterprise-level Conversational AI. Backed by international investors, Cognigy has been able to accelerate its growth, with offices today in San Francisco, Sydney, Tokyo and Seoul.
See the full list of Top 20 Most Successful Startups in Germany.
To learn more about Cognigy and Conversational AI Automation, visit cognigy.com.
Its low-code platform, Cognigy.AI, enables enterprises to automate contact centers for customer and employee communications using intelligent voice- and chatbots. With precise, reliable intent recognition, human-like dialogs and seamless integration into backend systems, Cognigy.AI creates superior user experiences and helps companies reduce support costs. Cognigy.AI is available in SaaS and on-premise environments and supports conversations in any language and on any channel including phone, webchat, SMS and mobile apps. Cognigy’s worldwide client portfolio includes Daimler, Bosch, Henkl, Lufthansa, Salzburg AG and many more. Learn more at cognigy.com.
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