Cognigy Receives 2023 Conversational AI Excellence Award from CUSTOMER Magazine
Cognigy Honored for Innovative and Impactful Use of Conversational AI Technology Düsseldorf, San Francisco | N...
Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
Transform contact center experiences and exceed customer expectations with fully pre-trained AI Agents.
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Low-code customer service automation engine
Voice Gateway
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Enterprise-ready LLMs for CX transformation
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NLU
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Multimodal CX
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Next-gen agent assist for enterprise contact centers
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eBook: Generative AI for Contact Centers
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Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreTransform contact center experiences and exceed customer expectations with fully pre-trained AI Agents.
Virtual Agents
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
AI Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Our Partners
Dive into our global ecosystem of leading business and technology partners
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreBe the first to know about the latest developments around Cognigy
Cognigy Honored for Innovative and Impactful Use of Conversational AI Technology Düsseldorf, San Francisco | N...
Industry Leader Reinvents Agent Assist with Generative and Conversational AI for Customer Service Excellence N...
November 17, 2023 | DÜSSELDORF, SAN FRANCISCO - Cognigy, a global leader in AI-driven customer service solutio...
October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...
September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudl...
September 19, 2023 | Düsseldorf, San Francisco - Nuuday, the leading digital service provider in Denmark, has ...
September 12, 2023 | Düsseldorf, San Francisco – Cognigy, the leader in Conversational AI, has been recognized...
SAN FRANCISCO - July 19, 2023 - Cognigy, the market lead er in Conversational AI , has just announced its inc...
Prestigious International Annual Awards Program Honors Standout Conversational AI Platform
SAN FRANCISCO | June 15, 2023 – This week at Avaya’s ENGAGE Conference, Enterprise Conversational AI (ECAI) ma...
This week at Customer Contact Week (CCW) 2023, Enterprise Conversational AI (ECAI) market leader Cognigy will ...
Cognigy, a Gartner Magic Quadrant Leader in Conversational AI, has won the 2023 Contact Centre Experience Insi...
Conversational AI leader joins forces with leading global solutions integrator to deliver powerful AI-based so...
AWS customers can now acquire Cognigy’s industry-leading enterprise Conversational AI platform directly from A...
Iconic contact center solution provider partners with the market leader in Conversational AI to provide unpara...
Cognigy has been ranked in the first position of the first quartile for all five use cases in the Gartner Repo...
March 15, 2023 DÜSSELDORF and SAN FRANCISCO – Cognigy, a market leader in Enterprise Conversational AI, today ...
DÜSSELDORF and SAN FRANCISCO | March 9, 2023 – Market leader in Conversational AI Cognigy today announced that...
Düsseldorf, December 16, 2022 – Cognigy, a leading provider of Contact Center AI solutions, is proud to announ...
Düsseldorf, November 30, 2022 – Cognigy, the market leader in Conversational AI, has won the CCV Quality Award...
DÜSSELDORF | Dubai, UAE, December 05, 2022– One of the UAE's most innovative and successful conglomerates, the...
November 30, 2022 | Düsseldorf and San Francisco – Cognigy announced today that it has achieved the Amazon Web...
Company Changing the Rules for Conversational AI is Recognized for its Comprehensive, Cutting-edge Platform, C...
Cognigy received the highest evaluation from customers on Gartner Peer Insights ™ for Cognigy.AI, its Conversa...
DÜSSELDORF, SAN FRANCISCO, October 14, 2022 – Cognigy, a market leader in Conversational AI, today announced t...
Cognigy, a Leader in Enterprise Conversational Platforms, has been awarded the prestigious "Best Value" badge ...
Ludwigsburg, Düsseldorf, 01.09.2022 – Taking customer service to a new level with artificial intelligence and ...
Düsseldorf, Dortmund, 24.08.2022 – Cognigy, a market leader in Conversational AI, an d adesso SE, one of the l...
Over 3,000 contact center leaders, influencers and technology execs gathered at Customer Contact Week (CCW) 20...
DÜSSELDORF, SAN FRANCISCO and SYDNEY – We are pleased to announce that Cognigy Insights has won “Best Overall ...
Christian Charbonnier is now in charge of the strongly growing partner management D/A/CH region at Düsseldorf-...
For the second year in a row, Corporate LiveWire Global Awards is recognizing Cognigy as the “AI Automation Sp...
Cognigy has been selected as one of this year’s featured companies for Enterprise Connect 2022 Innovation Show...
Conversational AI combined with RPA: New partnership enables businesses to automate voice and message-based pr...
DTCP joins Series B round with $15 million investment earmarked to further accelerate Cognigy’s global growth ...
Cognigy has been recognized by Gartner® as a Leader for Completeness of Vision and Ability to Execute
Düsseldorf / San Francisco / Sydney / London — Cognigy today announced that Rob Fardin has joined the company ...
With a growth rate of 987.45 percent, Cognigy claims a spot in the top 10 of the Deloitte Technology Fast 50 2...
Cognigy, a global leader in omnichannel customer service automation, has been named a Leader in the IDC Market...
The Cognigy Insights analytics suite will enhance the capabilities of the Cognigy.AI platform to make sense of...
Secure, unprejudiced, and GDPR-compliant voice and chatbots: Cognigy.AI is one of the first AIs to be successf...
ISG Automation to offer Cognigy’s low-code conversational AI platform to lower costs, improve user experience
The investment, led by Insight Partners, will enable Cognigy to expand its global footprint becoming the platf...
Global e-commerce company chooses Cognigy.AI to answer inquiries from customers 24/7 via voice- and chatbots, ...
March 17, 2021, Düsseldorf, Germany / San Francisco, CA – The Corporate LiveWire Global Awards 2020/21 has rec...
DÜSSELDORF, SAN FRANCISCO, 11. March 2021 – DATEV, the third-largest provider of business software in Germany,...
The smart voice- and chatbot, LEA, is an important pillar of customer service and sales at Salzburg AG. The el...
HFS Research’s Report Q4 2020 recognizes Cognigy for its Conversational AI platform and impact in the customer...
Conversational AI company brings unprecedented quality and efficiency to customer service teams in enterprises...
Cognigy.AI becomes part of Telekom's Conversational AI Suite for automated, AI-based customer service in conta...
Düsseldorf, Germany – Cognigy, a global leader in Conversational AI, has been recognized as a best startup to ...
One of the largest multicultural tech conferences in the United States provides an AI chatbot powered by a Con...
Voice-based Conversational AI solves CX challenges; enables greater customer and employee satisfaction through...
Cognigy recognized by Gründer.de as one of 20 startups with significant growth in 2020
Independent Audit Verifies Cognigy’s Internal Controls and Processes
Voice- and chatbot experiences offer next-generation level of accuracy, control and usability; accelerates Con...
We live in an incredible world of multilingualism. More and more people are starting to travel and learn new l...
Creating a good conversational AI might make you realize how complex the idea of a successful conversation is....
The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...
It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...
Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...
San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Pa...
Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...
Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today p...
San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor f...
Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a str...
Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a s...
Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...
Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...
Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...
Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professio...
Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...
June 05, 2019, Düsseldorf, Germany / Sydney, Australia. Cognigy, a leading conversational AI provider, and Swi...
June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...
Give JIRA superpowers with Conversational AI
Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be trigger...
March 18, 2019, Düsseldorf, Germany. Cognigy, the market leader in Conversational AI, proudly announced today ...
Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and arti...
How Sitecore and Cognigy.AI Can Make Conversational AI And Virtual Assistants Work For You How to move from pe...
Today, after months of hard work, we're releasing Cognigy.AI 3.1 - jam-packed with amazing features that conti...
Language is the most natural form of interaction that is innately available to us, and so the success of voice...
SAN FRANCISCO / DÜSSELDORF – June 31, 2018 - Cognigy, a leader in Conversational AI software solutions, annou...
After releasing the free user training some days ago, Cognigy today released a free editor training course on ...
Today Cognigy released a free user training course on Udemy. The course is targeted at end-users that will use...
Düsseldorf, June 12, 2018 - Cognigy, the leading provider of Conversational AI software solutions, has won the...
Teaming up to help enterprises engage in more flexible, dynamic and human conversations with their customers, ...
San Francisco / Düsseldorf – June 1st, 2018 - Cognigy, the leader in Conversational AI software solutions, ann...
San Francisco/Düsseldorf – 17 April 2018 – Cognigy GmbH, manufacturer of the Conversational AI platform COGNIG...
San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announc...
San Francisco/Düsseldorf, 20.03.2018 – Cognigy was cited in the 27 February 2018 Gartner research note titled,...
San Francisco, CA – 16 March 2018 – Cognigy, the leader in conversational artificial intelligence platforms th...
COGNIGY.AI 2.7 has been released with more amazing features to help you create amazing conversational AIs. See...
The German conversational artificial intelligence company announced a new version of its award-winning softwar...
Chatbots and Alexa Skills, as well as most other Voice AIs are tools for marketers to create novel customer ex...
In a current press release the German business magazine 'Wirtschaftswoche" is introducing Cognigy and new inve...
This young software company from Dusseldorf, Germany has closed pre-Series A seven figure financing; will open...
Starting with Cognigy 2.3, Cognigy expands its lineup of Natural Language Processor (NLP) connectors to includ...
Today Cognigy GmbH, makers of the Conversational AI platform COGNIGY.AI, announces the appointment of Marc Sch...
From today on, companies that operate in the Danish speaking markets can easily create advanced conversational...
With the newest release of COGNIGY.AI, we have introduced many exciting new capabilities. Here are our top new...
Cognigy’s co-founder Philipp Heltewig demonstrates Pepper’s enhanced capabilities in Hyatt hotel in Düsseldorf...
Dusseldorf, 18. July 2017. The German start-up Cognigy today announced the international launch of their enter...
Sascha is ready to tell you more about Cognigy Enterprise AI – visit us at Cebit, Scale 11, Halle 11, A80 to h...
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