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Cognigy and Telekom Partner on Conversational AI

Cognigy.AI becomes part of Telekom's Conversational AI Suite for automated, AI-based customer service in contact centers.

Dec 17, 2020
5 min

Why the Time for RPA-enabled Chatbots is Now

Kofax and Cognigy have collaborated to build a Kofax-Cognigy Connector and a Getting Started Guide. For too long, two powerful automation technologies...

Oct 6, 2020
9 min

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted by Jean Shin, Director of Strategy & Con...

Jun 24, 2020
63 min

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted by Jean Shin, Director of Strategy & Con...

Jun 9, 2020
66 min

Cognigy.AI 3.5 Released

Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversational Automation Platform.

Feb 11, 2020
12 min

Smart banks - The new way of banking

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy and relevance for end-users.

Feb 3, 2020
12 min

Lui - The All-In-One Chatbot

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surrounding Thanksgiving is about to begin. And ev...

Jan 22, 2020
14 min

COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5. CEO  Philipp Heltewig will be holding an in-person webinar on t...

Jan 21, 2020
4 min

Bridging the gap between intelligent automation and Conversational AI

San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Partner, and Kofax developed an educationa...

Jan 16, 2020
6 min

Cognigy expands its market presence in South Korea

Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor for self-service conversational artificia...

Dec 12, 2019
7 min

Virtual Agents - The New Trusted Advisor in Insurance Sales

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized service across all modern channels.

Nov 15, 2019
26 min

Cognigy expands its presence in Asia by partnering with voice technology expert easyDialog

Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a strategic partnership with easyDialog, a co...

Nov 14, 2019
7 min

Cognigy expands its European business by partnering with Ainia in Finland

Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a strategic partnership with Ainia, a leadi...

Oct 30, 2019
8 min

Cognigy supercharges Twilio Conversational AI

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Developer Conference in San Francisco, August 6-...

Jul 23, 2019
10 min

Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are the days of browsing endlessly through por...

Jun 11, 2019
6 min

Making Conversational AI a Reality - Cognigy & Switch Partnership

June 05, 2019, Düsseldorf, Germany /  Sydney, Australia. Cognigy, leading conversational AI provider, and Switch, Australia's leading user experience ...

Jun 5, 2019
8 min

Cognigy Announces Technology Partnership with Kofax

June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational AI announced a strategic partnership wi...

Jun 4, 2019
7 min

CHATTY THINGS - OUR NEW SERIES!

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

Feb 27, 2019
6 min

From FAQs to Process Automation

Enterprises typically address Frequently Asked Questions (FAQs) in their first Conversational AI project. FAQs prove to be the perfect launch pad for ...

Nov 22, 2018
9 min

TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and artificial intelligence companies in APAC, i...

Nov 21, 2018
3 min

How to Use Alexa Presentation Language with Cognigy out of the box

Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and multimodal Skills that support screens. ...

Nov 14, 2018
9 min

Whatsapp launches Business API

WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers over WhatsApp, similar to how enterprises ...

Aug 9, 2018
3 min

Cognigy and Acando announce partnership for better customer experience

Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation providing new solutions to enterprise customer...

Jul 24, 2018
4 min

Salesforce Chatbot & Cognigy.AI

How to natively integrate Cognigy.AI with Salesforce Einstein and the Salesforce Cloud for amazing customer experiences. Salesforce’s outstanding solu...

Jul 23, 2018
7 min

How chatbots drive innovation and efficiency in support departments

Chatbots are omnipresent nowadays thanks to their ability to mimic natural human conversations and provide instant, digital services. As we wrote in a...

Jul 9, 2018
6 min

Conversational Memory, and why it matters.

We need to bring our best thinking in marketing and relationship building to create conversational AIs that successfully create rapport with consumers...

Jun 14, 2018
12 min

Taking Conversational AI to the next level

Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're finally ready to show our partners, customer...

May 29, 2018
13 min

Conversational Search, going beyond the query

Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using artificial intelligence and machine lear...

May 17, 2018
8 min

Conversational Micro-Moments.

There are two complementary trends in conversational interaction that are taking hold in Marketing and Customer Service organizations. First, consumer...

May 14, 2018
9 min

3x Conversational AI - 3x Inspiration

Conversational Artifical Intelligence stands for a natural and intuitive dialog between you as a human and a computer program either via text or spoke...

May 2, 2018
10 min

Getting started with chatbots

Chatbots are among the cutting-edge topics that various companies currently are discussing to implement. They can help your business stepping forward ...

Apr 30, 2018
8 min

Velowerks and Cognigy announce strategic partnership

San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announce its strategic partnership with Cognigy...

Mar 27, 2018
6 min
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