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Cognigy and Telekom Partner on Conversational AI

Cognigy.AI becomes part of Telekom's Conversational AI Suite for automated, AI-based customer service in contact centers.

publication dateDec 17, 2020
reading time5 min

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted by Jean Shin, Director of Strategy &...

publication dateJun 24, 2020
reading time63 min

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted by Jean Shin, Director of Strategy &...

publication dateJun 9, 2020
reading time65 min

Cognigy.AI 3.5 Released

Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversational Automation Platform.

publication dateFeb 11, 2020
reading time12 min

Smart banks - The new way of banking

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy and relevance for end-users.

publication dateFeb 3, 2020
reading time12 min

Lui - The All-In-One Chatbot

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surrounding Thanksgiving is about to begin. And ev...

publication dateJan 22, 2020
reading time14 min

COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of the industry-leading Conversational Autom...

publication dateJan 21, 2020
reading time4 min

Bridging the gap between intelligent automation and Conversational AI

San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Partner, and Kofax developed an educationa...

publication dateJan 16, 2020
reading time6 min

Cognigy expands its market presence in South Korea

Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor for self-service conversational artificia...

publication dateDec 12, 2019
reading time7 min

Virtual Agents - The New Trusted Advisor in Insurance Sales

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized service across all modern channels.

publication dateNov 15, 2019
reading time26 min

Cognigy expands its presence in Asia by partnering with voice technology expert easyDialog

Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a strategic partnership with easyDialog, a co...

publication dateNov 14, 2019
reading time7 min

Cognigy expands its European business by partnering with Ainia in Finland

Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a strategic partnership with Ainia, a leadi...

publication dateOct 30, 2019
reading time8 min

Cognigy supercharges Twilio Conversational AI

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Developer Conference in San Francisco, Augus...

publication dateJul 23, 2019
reading time10 min

Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are the days of browsing endlessly through por...

publication dateJun 11, 2019
reading time6 min

Making Conversational AI a Reality - Cognigy & Switch Partnership

June 05, 2019, Düsseldorf, Germany /  Sydney, Australia. Cognigy, leading conversational AI provider, and Switch, Australia's leading user experience ...

publication dateJun 5, 2019
reading time8 min

Cognigy Announces Technology Partnership with Kofax

June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational AI announced a strategic partnership wi...

publication dateJun 4, 2019
reading time7 min

CHATTY THINGS - OUR NEW SERIES!

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

publication dateFeb 27, 2019
reading time6 min

TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and artificial intelligence companies in APAC, i...

publication dateNov 21, 2018
reading time3 min

How to Use Alexa Presentation Language with Cognigy out of the box

Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and multimodal Skills that support screens. ...

publication dateNov 14, 2018
reading time9 min

Whatsapp launches Business API

WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers over WhatsApp, similar to how enterprises ...

publication dateAug 9, 2018
reading time3 min

Cognigy and Acando announce partnership for better customer experience

Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation providing new solutions to enterprise customer...

publication dateJul 24, 2018
reading time4 min

Salesforce Chatbot & Cognigy.AI

How to natively integrate Cognigy.AI with Salesforce Einstein and the Salesforce Cloud for amazing customer experiences. Salesforce’s outstanding solu...

publication dateJul 23, 2018
reading time7 min

How chatbots drive innovation and efficiency in support departments

Chatbots are omnipresent nowadays thanks to their ability to mimic natural human conversations and provide instant, digital services. As we wrote in a...

publication dateJul 9, 2018
reading time6 min

Conversational Memory, and why it matters.

We need to bring our best thinking in marketing and relationship building to create conversational AIs that successfully create rapport with consumers...

publication dateJun 14, 2018
reading time12 min

Taking Conversational AI to the next level

Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're finally ready to show our partners, customer...

publication dateMay 29, 2018
reading time14 min

Conversational Search, going beyond the query

Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using artificial intelligence and machine lear...

publication dateMay 17, 2018
reading time8 min

Conversational Micro-Moments.

There are two complementary trends in conversational interaction that are taking hold in Marketing and Customer Service organizations. First, consumer...

publication dateMay 14, 2018
reading time9 min

Velowerks and Cognigy announce strategic partnership

San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announce its strategic partnership with Cognigy...

publication dateMar 27, 2018
reading time6 min
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