News & Announcements

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Interview with Bucher + Suter: Best Conversational Analytics

Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...

Cognigy and Telekom Partner on Conversational AI

Cognigy.AI becomes part of Telekom's Conversational AI Suite for automated, AI-based customer service in conta...

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

Cognigy.AI 3.5 Released

Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...

Smart banks - The new way of banking

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...

Lui - The All-In-One Chatbot

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...

COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...

Bridging the gap between intelligent automation and Conversational AI

San Francicso (USA)/ Düsseldorf (GER), January 16th, 2020 +++ Together Cognigy, a Kofax Technology Alliance Pa...

Cognigy expands its market presence in South Korea

Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...

Virtual Agents - The New Trusted Advisor in Insurance Sales

Key takeaway: Use Conversational AI to bond with your customers and offer them unprecedented personalized serv...

Cognigy expands its presence in Asia by partnering with voice technology expert easyDialog

Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a str...

Cognigy expands its European business by partnering with Ainia in Finland

Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a s...

Cognigy supercharges Twilio Conversational AI

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...

Making Conversational AI a Reality - Cognigy & Switch Partnership

June 05, 2019, Düsseldorf, Germany /  Sydney, Australia. Cognigy, leading conversational AI provider, and Swit...

Cognigy Announces Technology Partnership with Kofax

June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...

CHATTY THINGS - OUR NEW SERIES!

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and arti...

How to Use Alexa Presentation Language with Cognigy out of the box

Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...

Whatsapp launches Business API

WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers ov...

Cognigy and Acando announce partnership for better customer experience

Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation provid...

Salesforce Chatbot & Cognigy.AI

How to natively integrate Cognigy.AI with Salesforce Einstein and the Salesforce Cloud for amazing customer ex...

How chatbots drive innovation and efficiency in support departments

Chatbots are omnipresent nowadays thanks to their ability to mimic natural human conversations and provide ins...

Conversational Memory, and why it matters.

We need to bring our best thinking in marketing and relationship building to create conversational AIs that su...

Taking Conversational AI to the next level

Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're fina...

Conversational Search, going beyond the query

Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using ...

Conversational Micro-Moments.

There are two complementary trends in conversational interaction that are taking hold in Marketing and Custome...

Velowerks and Cognigy announce strategic partnership

San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announc...

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