Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
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See Conversational AI in action through demos
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of the industry-leading Conversational Automation Platform. Register by the 6th of February - don't miss out!
We are thrilled to announce our latest release: Cognigy.AI 3.5! CEO Philipp Heltewig and Regional Manager APAC Bora Wiemann will be holding the Cognigy.AI 3.5 release webinar. We offer three regional live sessions: EMEA (German), USA, and APAC (English). They will be showcasing all new product features that demonstrate how Conversational AI will automate customer interactions with intelligent virtual agents.
The release will be packed with exciting new features and below you can find a sneak peek of what's to come:
Deep live agent handover integration
See how Cognigy.AI enables the handover from any of Cognigy.AI’s text channels to industry-leading live chat tools like RingCentral Engage.
Integration with any IVR through AudioCodes Voice AI
The future of automated customer service is conversational AI on the phone lines and Cognigy.AI now integrates with any telephony system (e.g. Avaya, Genesys and others) through our brand new AudioCodes.
Text and voice channels are a key component of every Conversational AI solution and Cognigy.AI is now opening up these to developers. Using endpoint transformers, developers can build new endpoints or modify existing ones.
Register for our release webinar to learn more about Cognigy.AI 3.5 and all of the exciting new product features.
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