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Germany’s Largest Building Society Has Opted for Cognigy To Relieve the Burden on the Dialog Center

DÜSSELDORF, August 3rd, 2021 – Cognigy, a global leader in customer service automation, supports Schwäbisch Hall in the digital transformation of its ...

publication dateAug 3, 2021
reading time4 min

Customer Interview: How ARAG leverages Conversational AI

For several years ARAG has worked with Cognigy.AI to drive service excellence and process automation. Dr. Ina Baumann, SVP IT-Steering at ARAG and res...

publication dateJan 7, 2021
reading time6 min

Lui - The All-In-One Chatbot

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surrounding Thanksgiving is about to begin. And ev...

publication dateJan 22, 2020
reading time14 min

Accelerate Conversational Experiences by adding Locations and Places via HERE

Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to get a straight-through answer to a user's ...

publication dateJun 26, 2019
reading time6 min
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