TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service

May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, is thrilled to announce it has secured TechStyleOS as a new customer. This collaboration aims to enhance efficiency and member satisfaction by integrating fully trained AI Agents across TechStyleOS’s brands.

The decision to partner with Cognigy was driven by an RFI process, during which TechStyleOS meticulously evaluated various solutions to identify the most effective and capable in driving its vision forward. Cognigy emerged as the trusted vendor, recognized for its unparalleled expertise in powering AI Agents for contact centers.


"We are on a mission to redefine the standards of customer service by leveraging the transformative power of Conversational AI and GenAI. Our collaboration with Cognigy is a testament to our commitment to pioneering solutions that are at the forefront of technology and meet our members' needs. The integration of Cognigy's technology into our service framework is a game-changer, setting a new benchmark for excellence in the industry.", stated Jack Roberts, Director of GMS Technology & Applications at TechStyleOS.


The collaboration is a strategic move by TechStyleOS to achieve customer experience excellence and underscores Cognigy's global leadership in Conversational AI.

Philipp Heltewig, CEO and Co-founder of Cognigy commented, "Working with TechStyleOS on their vision has been a remarkable experience from the first day, and we are excited to witness their successes."



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