Jessica Gopalakrishnan

Jessica Gopalakrishnan is a marketing strategist experienced in accelerating growth at early stage and mature startups. As the Senior Director of Marketing at Cognigy, she is focused on demand generation strategies for the North American market, as well as advancing global awareness about Conversational AI and customer service automation.

Al Naboodah Eyes Advanced Conversational AI for Next Generation EX and CX Services

DÜSSELDORF | Dubai, UAE, December 05, 2022– One of the UAE's most innovative and successful conglomerates, the...

Cognigy Achieves AWS Conversational AI Competency Distinction

November 30, 2022 | Düsseldorf and San Francisco – Cognigy announced today that it has achieved the Amazon Web...

Cognigy Named on the Constellation Shortlist for Conversational AI

Company Changing the Rules for Conversational AI is Recognized for its Comprehensive, Cutting-edge Platform, C...

Cognigy's Conversational AI Platform Gets Highest Rating in Gartner Peer Insights™

Cognigy received the highest evaluation from customers on Gartner Peer Insights ™ for Cognigy.AI, its Conversa...

Where to Find the Hottest Conversations: Contact Center Week 2022

Over 3,000 contact center leaders, influencers and technology execs gathered at Customer Contact Week (CCW) 20...

Cognigy Named ‘AI Automation Specialists of the Year’ 2022

For the second year in a row, Corporate LiveWire Global Awards is recognizing Cognigy as the “AI Automation Sp...

Cognigy Selected as Industry Innovator for Enterprise Connect 2022’s Innovation Showcase

Cognigy has been selected as one of this year’s featured companies for Enterprise Connect 2022 Innovation Show...

Cognigy Named ‘AI Automation Specialists of the Year’

March 17, 2021, Düsseldorf, Germany / San Francisco, CA – The Corporate LiveWire Global Awards 2020/21 has rec...

Cognigy Named as HFS Research ‘Hot Vendor’

HFS Research’s Report Q4 2020 recognizes Cognigy for its Conversational AI platform and impact in the customer...

AfroTech World Selects Cognigy to Deliver a Virtual Agent Experience

One of the largest multicultural tech conferences in the United States provides an AI chatbot powered by a Con...

Conversational AI

How Are Chief Claims Officers Shifting Their Strategies?

Not every industry can say its time is now, but for insurers the global COVID-19 pandemic has seen the industr...

Combining Conversational AI and RPA to Improve Customer Experiences

Within the next two years, 72 percent of organizations will be working with robotic process automation (RPA) i...

Conversational AI Customer Service Automation

How Successful are Contact Centers with AI and Chatbots?

Top-rated brands provide an outstanding customer experience. They make customer interactions convenient, painl...

Great job! You’re all caught up