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Jessica Gopalakrishnan

Jessica Gopalakrishnan is a marketing strategist experienced in accelerating growth at early stage and mature startups. As the Senior Director of Marketing at Cognigy, she is focused on demand generation strategies for the North American market, as well as advancing global awareness about Conversational AI and customer service automation.
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News

Wavestone and Cognigy form strategic partnership

Dallas | Düsseldorf, July 17, 2025 – Wavestone and AI specialist Cognigy have entered into a strategic partner...

News Customers

Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents

Dallas, Texas, July 7, 2025 — Cognigy, a global leader in AI-powered customer service solutions, has been reco...

News Customers

Cognigy's AI Agent Platform Named “Conversational AI Platform of the Year” in 8th Annual AI Breakthrough Awards

DALLAS, June 25, 2025 – Cognigy, a global leader in AI-powered customer service solutions, today announced tha...

News Customers

Careington Implements Cognigy’s Voice AI Solution to Elevate Customer Service Capabilities

Careington Selects Cognigy Dallas | Düsseldorf, June 24 – Cognigy, a global leader in AI-powered customer serv...

News

Cognigy Dominates CCW Vegas 2025 with Agentic AI Innovation, Strategic Partnerships, and Enterprise Momentum

Dallas, Texas, June 10, 2025 — Cognigy, a global leader in AI-powered customer service solutions, is bringing ...

News

Cognigy Reaches Microsoft Solutions Partner with Certified Software

Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, today announc...

News

Cognigy and SpinSci Technologies Announce AI-Enabled Patient Access with Real-Time EHR Integration at HIMSS Texas 2025

Dallas, Texas, May 12, 2025— Cognigy, a global leader in AI-powered customer service solutions, and SpinSci Te...

News

Cognigy Plants the Flag in Dallas as the Leader in the Agentic AI Revolution

Dallas, TX — April 21, 2025 — Cognigy, the global leader in AI-powered customer service, announced the grand o...

News

Cognigy Named Global AI Automation Specialists of the Year – Four Years Running

San Francisco | Düsseldorf | London, April 8, 2025 – Cognigy, the global leader in AI-powered customer service...

News Customers

Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025

Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

News Customers

Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot

SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

News Customers

Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents

DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

News Conversational AI Customers

Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...

Conversational AI

Cognigy Demos AI-First Customer Service Solutions at Gartner IT Symposium and ICMI’s Contact Center Expo

SAN FRANCISCO – Oct 15, 2024 – Next week, Cognigy, a global leader in AI-powered customer service solutions, w...

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