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Jessica Gopalakrishnan

Jessica Gopalakrishnan is a marketing strategist experienced in accelerating growth at early stage and mature startups. As the Senior Director of Marketing at Cognigy, she is focused on demand generation strategies for the North American market, as well as advancing global awareness about Conversational AI and customer service automation.
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News Events

Cognigy to Showcase its Latest Conversational and Generative AI Solutions at Avaya Engage 2023

SAN FRANCISCO | June 15, 2023 – This week at Avaya’s ENGAGE Conference, Enterprise Conversational AI (ECAI) ma...

News Events

Cognigy Takes Center Stage at CCW 2023 with its Conversational and Generative AI Solutions

This week at Customer Contact Week (CCW) 2023, Enterprise Conversational AI (ECAI) market leader Cognigy will ...

News

Cognigy Wins 2023 UK National Innovation Award for Contact Centre Experience

Cognigy, a Gartner Magic Quadrant Leader in Conversational AI, has won the 2023 Contact Centre Experience Insi...

News

Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers

Conversational AI leader joins forces with leading global solutions integrator to deliver powerful AI-based so...

News

Cognigy.AI is Now Available in AWS Marketplace

AWS customers can now acquire Cognigy’s industry-leading enterprise Conversational AI platform directly from A...

Conversational AI Contact Center

Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers

Cognigy.AI Becomes Part of the Foundever Conversational AI Suite for Automated, AI-based Customer Service

Conversational AI Contact Center

Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry

Cognigy’s Conversational AI platform combined with Genesys Cloud CX™ enables enterprise contact centers to del...

News

Cognigy Ranked in First Place for all Use Cases in the 2023 Gartner® Critical Capabilities for Enterprise Conversational AI Platforms

Cognigy has been ranked in the first position of the first quartile for all five use cases in the Gartner Repo...

News

Cognigy Strengthens Executive Team to Further Momentum, Supports Continued Enterprise Demand for Conversational AI

March 15, 2023 DÜSSELDORF and SAN FRANCISCO – Cognigy, a market leader in Enterprise Conversational AI, today ...

News

Cognigy Named a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

DÜSSELDORF and SAN FRANCISCO | March 9, 2023 – Market leader in Conversational AI Cognigy today announced that...

Conversational AI

Cognigy Joins AWS Independent Software Vendor (ISV) Accelerate Program

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, a Conversational AI market leader, announced today ...

Conversational AI

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

News

Award-winning Platform for Customer Service: Cognigy.AI Wins Prestigious German Contact Center Award

Düsseldorf, November 30, 2022 – Cognigy, the market leader in Conversational AI, has won the CCV Quality Award...

News

Al Naboodah Eyes Advanced Conversational AI for Next Generation EX and CX Services

DÜSSELDORF | Dubai, UAE, December 05, 2022– One of the UAE's most innovative and successful conglomerates, the...

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