Päivi Tabourin
Media contact: Päivi Tabourin September 22, 2023

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudly sponsors the CCW Europe Summit 2023 in Amsterdam. Joining forces this year, Cognigy welcomes Allianz, one of the globe's largest insurers and financial services groups, to the event. Allianz will not only be present but will also take the spotlight with a prominent plenary presentation on "Transforming Customer Service: Allianz's Journey towards AI-Powered Conversations." 

On October 10th, from 5:05 PM to 5:35 PM, Benno Schindler, Lead of Allianz Technology Conversational AI Tribe will be taking the stage to share insights on Allianz’s remarkable AI adoption journey, as well as talking about the pivotal role of Conversational AI in a customer experience strategy. Discover Allianz's vision for the future of Voice AI and its potential to revolutionize the insurance industry. This unmissable plenary presentation promises to be a highlight of the CCW Europe Summit. 

Cognigy has a packed agenda, featuring a pre-conference workshop, in-depth sessions with Cognigy experts, and interactive discussion groups. Don't miss out on this event! If you haven't secured your ticket yet, register now and use the code "COGNIGY20" to enjoy a 20% discount on your event pass. 

Also, we invite you to connect with Cognigy at booth #51 during the Summit. Our experts will be on hand to engage and discuss how you can start using AI Agents to support your customers and agents with Cognigy.AI, powered by the most cutting-edge Conversational and Generative AI on the market.  

For those unable to attend CCW Europe in person, Cognigy will host a special webinar on "The Future of Customer Service in the Insurance Industry in a ChatGPT World" on October 19th, 2023. In this 30-minute session, you'll discover how AI Agents powered by Conversational AI and Generative AI streamline insurance processes, explore real-world success stories, and gain practical implementation tips. 

Register now and unlock the potential of Cognigy.AI to empower your insurance company, delivering exceptional service experiences, enhancing efficiency, and staying ahead in the ever-evolving insurance industry. 

Cognigy and Allianz look forward to welcoming you to CCW Europe Summit 2023! 

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