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Streamline Contact Center Integration using Agent Handover
The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...
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AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
Your one-stop-shop for the latest Cognigy.AI product news and best practices
Product
The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...
Product
There are times when a user feels stuck in a conversation with a virtual agent or expresses a desire to speak ...
Product
Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...
Product
Users expect their experiences with brands to be fast and frictionless where they can access clear information...
Product
One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...
Product
Payment integration is an essential component for many conversational AI applications. It enables powerful, tr...
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