Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the UI of Cognigy Insights can be styled according to individual requirements. .


Powerful KPI Dashboards


Other new features & functions include:

Custom configuration for WebchatWidget
Added a JSON field to Webchat Endpoint Editor to configure additional settings not available in the GUI


More improvements:

  • Added tooltips to the items in the top toolbar

  • Added the ability to sort the conversation list of Contact Profiles

  • Refined the documentation of the extension tools

To learn more about these and other new features, check our Release Notes.