The latest release of Cognigy.AI, v4.19 includes a new feature "Last Activity Tracking". This functionality enables platform managers to easily perform routine configurations and administrative control tasks. In a nutshell, it is a comfort feature for Platform Managers that helps them to streamline access management.
To access this new functionality, go to "My Profile" in the top navigation and select "Access Control".
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Improved by adding the option to collate and concatenate multiple user inputs into one message to Webchat Endpoint settings
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Improved by adding icons to the handover provider menu
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Improved by adding a sidebar to Insights to navigate to Cognigy.AI
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Improved by reordering the User Menu items by introducing separate sections for navigation to further Cognigy products
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Improved by adding dynamic page titles to Cognigy Insights
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Improved by updating Cognigy Journeys with up-to-date content
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Improved by preselecting the current Flow in the Go To Node
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Improved by adding the option to configure a get started message data payload for the Webchat Endpoint which is sent to the Flow
To learn more about these and other new features, check our Release Notes.