Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
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Cognigy.AI becomes one of the first AIs to be successfully AIC4-tested for security and reliability.
An in-depth guide into the trusted use of AI in customer service automation
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Cognigy proudly presents: Cognigy.AI v4.3 with a massive list of powerful new features and improvements. Here are some of the highlights:
Cognigy Functions: Cognigy Functions are a game-changer when it comes to integration. Functions allow to schedule long-running code (e.g. 10 minutes) in the background, allowing asynchronous communication with any external system. Functions can be started within Flows or via API. Code in Functions will be executed in a safe containment and can inject results back into users' conversational sessions. Learn more about Functions in our documentation.
Here are more improvements that you will now find in the latest release of Cognigy.AI:
To learn more about these and other new features, check our Release Notes.
Stay up to date with the latest Conversational AI tips and news.