Jessica Gopalakrishnan
Media contact: Jessica Gopalakrishnan March 17, 2021

March 17, 2021, Düsseldorf, Germany / San Francisco, CA – The Corporate LiveWire Global Awards 2020/21 has recognized Cognigy, a leader in customer service automation, as “AI Automation Specialists of the Year” based on merits across innovation, ethical practice, industry recognition, and service excellence for its Conversational AI platform, Cognigy.AI.

The Corporate LiveWire Global Awards celebrates the recent success and continued achievements of businesses and individuals across a wide range of sectors and industries whilst also addressing some of the most pertinent issues facing key sectors today. Over the past year 30,612 nominations were received by the awards team at Corporate LiveWire from 32 countries around the world.


Judges’ Comments

“The judging panel was impressed with the state-of-the-art technology solutions brought by Cognigy, which offers some of the most advanced AI conversational experiences – with simple editing programs that don't require coding knowledge. Unlimited scaling is built-in to handle peak traffic loads, while automations can be GDPR compliant and adhere to various privacy laws where applicable. By strategically leveraging Cognigy’s products, businesses are able to communicate quickly and accurately with clients, raise their level of service and move forward in an ever-evolving digital landscape.”

View the digital version of the report with judges’ comments:


Global Award Winners

The Corporate LiveWire team discuss some of the most notable changes from around the world from advertising & marketing strategies to challenges and opportunities in intellectual property to award and recognize business professionals and entrepreneurs that have supported their community and provided invaluable services.

Corporate LiveWire Awards Director, Rupert Hemingway, commented: “The Global Award winners have not only proved to be resilient, but have also shown a willingness to adapt to the ever-changing environment of their respective fields. These attributes have certainly been fundamental for the winner’s success.

In addition to the awards, the publication investigates the impact of Covid-19 where businesses had to adapt the way they operate as employers and in many cases, also had to change the services they offer in keeping with shifting consumer demands.

The full winners guide can be found at:


About Corporate LiveWire

Corporate LiveWire is brought to you by Fenice Media Ltd., a publishing house with an international presence. The company offers both printed and digital media offering news and insight to readers from around the world.