Product
Webchat Accessibility: 5 Features and Best Practices for Ensuring WCAG
In today’s digital world, accessibility is not just a requirement; it’s a standard that helps to ensure everyo...
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
Your one-stop-shop for the latest Cognigy.AI product news and best practices
Product
In today’s digital world, accessibility is not just a requirement; it’s a standard that helps to ensure everyo...
Product
As new technologies and communications channels emerge, organizations often quickly plug the gaps in customer ...
Conversational AI
Summary: In part one, we looked at five of the ten most common automation mistakes organizations make when usi...
Product Conversational AI
Summary: The benefits of automation are real, but the costs of doing it poorly are even more so. Since many co...
Pick the subscriptions that match your interests and stay updated on all things Contact Center AI.