The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
A few days ago we launched our new product documentation which comes with a clean & modern layout and bundles all Cognigy documentation in one central place.
Take a look: https://docs.cognigy.com
On top of that we released the "source code" for the docs in a public repository on GitHub:
The repository stores documentation for all Cognigy products like Cognigy.AI, Cognigy Insights and the Cognigy WebchatWidget. Documentation is written as markdown files and compiled to static HTML using the MKDocs framework.
We’re proud of our amazing developer community and we invite you to help us make our documentation even better. You want to contribute to the contents? Great - check the contribution folder for more info!
We look forward to receiving your Pull Requests!
Stay up to date with the latest Conversational AI tips and news.