New Avaya CPaaS Endpoint & more with Cognigy.AI v4.13

2 min read
Sebastian Glock
Authors name: Sebastian Glock October 25, 2021

The latest release of Cognigy.AI v4.13 comes with the new Avaya CPaaS Endpoint. It's a major overhaul of the old endpoint that adds a lot of new capabilities, including configurable TTS/STT language.

Avaya CPaaS

Other new features & functions include:

Amazon Lex NLU Connector
This release of Cognigy.AI adds a new NLU Connector for Amazon Lex

More improvements:

  • Improved by adding additional filters to the Transcript Explorer allowing to filter transcripts by message count and rating.

  • Improved by adding the ability to set the starting and ending step from the context menu of a step in the Step Explorer.

  • Improved by allowing to select and copy the text of messages in the Transcript Explorer 

  • Improved by appropriately rendering datepicker messages in the Transcript Explorer

  • Improved by adding information about the required Cognigy version to use option resolvers and localization to the Extension tools documentation 

To learn more about these and other new features, check our Release Notes